Never use Bookit to book your hotel! We used Bookit to book a hotel on our vacation to Miami. We CHOSE 2 beds. Once we got to hotel we were told that we would be getting 1 bed unless we "upgraded" to a room with 2 beds. Even though we checked 2 beds that is actually just a "preference" and up to the hotel on whether they will give it to you or charge you extra. Thinking we could surely get this resolved through Bookit, we called and wasted another half an hour just to be told that yes, it is a "preference". Why... read full review »