I have been a customer of AT&T for almost 10 years now. Now you might say, why are you complaining if you've had AT&T for so long... well, let me tell you that I have remained with them because their network is great to me. I've never had a dropped call and I get a strong signal everywhere I go. That and they offer a good corporate discount. Anyway, the reason I'm complaining is because their cusotmer service is absolutely terrible!! Every few years that you have to upgrade your phone, it's NEVER easy. You walk into... read full review »