Bought ipod on Friday March 19, 2009; turns out it is defective merchandise; returned it on Monday, March 23, 2009 for a replacement or a refund. The geek squad took it out of my sight and when they returned it, the ipod was scratched and they would not repair or refund $250.11 . Obviously something was done to my ipod when it was out of my sight. The technician "suddenly" detected water damage??? This came out of nowhere. I am disputing the credit card charge on my VISA. I am well within the 14-day return policy. DO NOT SHOP AT BEST... read full review »