Texan Plus looks great on paper but when it actually comes to providing quality service, it fails on many different levels. The first is lack of access to care and information through their representatives and it is very difficult for both providers and consumers. Requests for service for medications or procedures have been held up by Texan Plus initially denying it and then not notifiying the consumer about it or lengthy delays in responding by mail to finally tell you. When providers call in or consumers, one is placed on lengthy hold time... read full review »