"Consumer Reviews on Companies, Products and Services"

USER REVIEWS (Tamara)

DirecTV
Tamara March 24, 2009
I called to request 2 additional receivers before 3 weeks' of new service elapsed. 4 separate agents passed me around for 30 minutes to justify charging $340 extra for a $4.99 per month, advertised fee! When I complained they said that "was their policy". End result was they immediately shut off service and threatened collection if I refused to pay for early termination / deactivation fee of another $300. Following that, they had the audacity to insist I return their equipment promptly OR ELSE, PAY FOR IT TOO. NO customer... read full review »
Filled under: Entertainment Location: United States

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