I called Chrysler to request a payoff amount for my car, I wanted to pay it off early, only to find out I was being charged penalties for making late payments. I explained to the csr I do not receive any statements telling when they are due so I make my payment within the first week of each month, still not knowing when it is actually due. Misty a supervisor in collections rudely kept repeating the fact that it is a courtesy that Chrysler sends out statements, I kept repeating to her courtesy or not I should still get them. She then... read full review »