EVER SINCE I SWITCHED CELL PHONE COMPANIES FROM VERIZON TO TMOBILE, I HAVE HAD NOTING BUT PROBLEMS. THE PHONE THAT I PURCHASED LESS THAN ONE YEAR AGO (THE DASH), HAS BEEN A PROBLEM FROM DAY ONE. WE HAVE CALLED THEM SEVERAL TIMES. FIRST THEY TRIED TO REPROGRAM THE PHONE WHICH DID NOT HELP, THAN THEY SENT US A NEW BATTERY, STILL DID NOT WORK, THAN A NEW PHONE, STILL DID NOT WORK CORRECTLY.. SO NOW OON 3-12-09, THEY STATED THAT THEY WOULD SEND US A NEW PHONE (A SIDEKICK) TO THIS DAY WE HAVE NOT RECEIVED IT. EVERYTIME YOU CALL THEY SAY THAT IT IS... read full review »