I have ordered service for my washer on 3/18/09 and was given a name of the company to repair my machine. They came out and inspected my washer. The diagnostic has been send to NHP. I have been vaiting for one week now with several phone cals to the company and every day thay teling me that some one willget back to me . So far no one contacted me. NHP has to provide confirmation to repair company to proceed with repair. In NHP contract 24-Hour response stated. In my opinion it is fraud. I do not recommend this company to any one. read full review »