After being denied for a Loan Modification, we were told that the $1, 000 deposit fee would be returned to us. Its been over a month, and i've been trying to get a hold of the loan officer that "helped" us, MICHELLE MORROW, and all I got were voicemails. I left dozens of voicemails, and none of it were returned. Their customer service is no help either. I just get transfered, re-routed and at the end, all I got were answering machines. read full review »