On Dec 7 I ordered some stocking stuffers that were "instock" and eligible for free shipping. On Dec 15 I checked the website and my order had still not shipped. I called customer service to see what was going on and after 10 mins on hold she told me my pkg would arrive within 7-10 business days per their policy. I explained that it generally meant- once it had shipped. She was a zombie and kept repeating the same thing over and over. I had also emailed customer service on the 14th and finally received a reply stating that due to... read full review »