I initiated a purchase over the phone with the company on 12-18-2008. The seller indicated this was a new saddle, but what arrived was not a new saddle, but used. Nevertheless, I tried it, but it did not fit. I initiated a return on 1-10-2009 with the seller who tried to upsell me to another saddle. I told her I would think about it, but I wanted to return this one first. She offered $300 off the upsell, and I told her again, let me think about it, I have to speak with my husband. She asked me to keep the girth, DVD, care kit, which I... read full review »