I ordered Ugg boots around mid Feb 2009 from a company called VIP Accessories - their business was advertised on Nextag.com when I searched to find the best deal on these boots. It took a while for them to arrive - when they did, it was obvious they were fake. I shipped them back to the return address on the box they came in (VIP online sales, 1442 E. Lincoln Ave, Suite 501, Orange, CA 92865). The USPS email notification indicated the package was received, but I have not yet received a refund. I cannot reach the company via their phone number... read full review »