We order the "free" trial of Purity 12 from Pana Labs for $5.00 shipping, then charged $75.00. We called 877-300-6125 - the first time it was a recording to go to a website, the 2nd time we called, we got a representive. Obviously these are the only calls they are getting because the representative knew why we were calling. It was a pretty quick response that we would get our money back after stating all the complaints we saw online. Keep trying! read full review »