On March 28, 2009 I travelled from a location to Red Deer and my luggage was not on the bus, that I was riding on. I was informed from the bus driver that was located in Edmonton that my luggage will be placed on my bus and not to worry. Now I am sitting at home without my luggage and especially my work gear. I have filled out a luggage trace form and have been informed from the Red Deer office that my things will be here soon. They are unaware of what bus has my stuff, so therefore what the hell is the trace form for..when they don't... read full review »