Bought a recliner in October in November it was peeling the leather finish, similar to the way ford trucks peeled the paint in the 1980's do to bad primer. Had service guy out, he took pictures told me it was quaranteed a year, that it would be repaired or replaced, I would hear from JC Penny that night, after a week I notified Chase, Credit card, the card I made the purchase on. They immediately took my side, taking the item off my account. Pennys finally contacted us, told my wife that the chemicals in my hair caused the problem and... read full review »