USER REVIEWS (Johnson)
Hewlett-Packard
I purchased an HP LaserJet P2015 printer from Staples in late June 2008. After about seven months of operation, it developed a mechanical defect and needed repair under warranty. You would think that you could bring the printer back to Staples and that they would either repair it and bill HP for the work or forward the printer to HP for repair. Nope. Consumers are forced to mail the printer back to Hewlett Packard in California. At this point, you would think that HP would cover the return shipping costs or would send consumers a pre-paid... read full review »
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