I had internet service with RCN for sometimes, though it was never reliable and many times was not working I continue to pay them. Finally I called tech support to fix these problems. They send a technician out to check it out and I wasnt home. On the next bill a charge for $49.95 appear for the technicians visit because I wanst home. I was never informed about that charge before and when I called numerous times to have that charge reversed, not only they had a nasty and rude attitude but they kept insisting that the charge is valid and it i... read full review »