Words fail me to describe the horrible experience I have had with Sirius Radio. The consistency of inept customer service reps cannot be by coincidence only. The amazing pattern of taking a call, hearing the customer state the nature of the call, apologize for the problem, and then putting the customer on hold, never to come back to them, is beyond belief. I have called, spoken to a service rep, then put on hold, talked to another service rep, and put on hold again, four times in a row. Each service rep started over as if they were the first... read full review »