I recently used Barnes and Noble's online textbook buyback service to sell about eight used books. I did the online price quote and printed a mailing label from B&N's website. Subsequent correspondence originated from 'MBSBooks.com'; apparently B&N farms out this buyback service. Fine. But, MBS books received my box of books with an alteration -- in the place of a book that I was quoted $9.80 for, they claimed to have received a book that they valued at exactly zero dollars. I sent a notice of the error to the email... read full review »