On March 14, 2008, my wife purchased a 12-sheet diamond cut shredder from OfficeMax. In Feb 2008, we contacted the warranty number for MaxAssurance 866-805-9095, because the shredder's teeth no longer cut paper. We were advised to call back in a month, when shipping the shredder would be authorized. On March 23, 2008, we called to ask for our shredder to be repaired or replaced. MaxAssurance told us that the phone call we made in February constituted our one allowed warranty call and no coverage would be provided. Our warranty was null and void. I would be happy to cooperate with a class action lawsuit. read full review »