This is a letter I wrote because they said they had no problem reimbursing me because they were aware of what had happened, to this date the owner does not answer his phone and completely avoids our calls. I am sickened that my daughters 14th birthday party was ruined by these people and they obviously do not care. Please also know these people ARE NOT REGISTERED WITH THE BETTER BUSINESS BUREAU. I am writing this in regards to a foam dance pit and foam machine that I rented from Family Bounce on Friday the 13, 2009 for my daughter... read full review »