My complaint is that these guys are the real deal when it comes to rip-offs. First of all I am a frequent customer that is fed up with Best Buy. Yesterday I bought a Gps Unit that cost $160.00 witch was an awesome buy. When I took it home and tried it out it didn't have the features that I wanted in it, so I brought it back to the store. Yeah I should, ve done more research, but I am human and sometimes research is not necessary. All that I wanted was an upgrade or an even exchange for a Gps that was $50 more than what I had paid... read full review »