I purchased 2 Louis Vuitton handbags from this website because after reading their website and feeling confident that I could return them based on their 15 day money back guarantee, I felt I didn't have anything to lose. One bag was for me and one was a gift. The one that was a gift looked poorly made and I decided I return it for a refund. I returned it with delivery confirmation which the company received on 3/5. According to this company's records they did not get it until 3/16 because that is when the shipping dept checked... read full review »