I was 'sold' a 2006 car and told that my loan was approved without any issues. A week later they asked me to stop by and sign some papers because there was something that they forgot. They told me that I had to be there by Saturday or my loan would be void. That day I had to take my wife to the emergency room, I called them and explained what was going on, they insisted that I still had to 'stop by to sign papers' that day. I left her there and when I arrived at the dealership and explained I had no time to hang... read full review »

Purchased used vehicle in late May, 2008. Took Legal Possession of vehicle (due to dealer delays) on June 9, 2008. Was told I had 60-day full warranty. Due to age and mileage on vehicle, I purchased EXTENDED WARRANTY to take care of any problems that might arise AFTER the initial full warranty promised by dealer. SIXTEEN business days after possession, while ON THE WAY to dealership for PRE-ARRANGED WARRANTY WORK, the engine blew. I had AAA haul the vehicle to the dealership. The dealer kept the vehicle for MORE THAN A MONTH doing... read full review »

The owners Dino Maurati has been less than honest with me and his side kick Robert Tiberi (shop manager?) between the 2 of them lied to me more than a dozen times and can you imagine why a auto body shop would not have a credit card machine when repair can run into thousands of dollars and who carries that type of money on themselves? Perhaps since Visa/ M.C are the final decision makers of if a customer was short changed or cheated will do a charge back, I am not saying they did any thing wrong but it just doesn't make any sense I have a... read full review »

I contracted with B&E Automotive to replace the worn out engine in my Ford Ranger pickup with a new engine, which I had ordered from the local AutoZone. However, they called me when the job was done, to tell me 'the overdrive (transmission) no longer works.' The transmission was new, with about 5k miles, and working fine before the engine replacement. Further, after paying the bill in full and returning home with my truck, I noticed that the engine temperature gauge no longer worked (again, was working fine, when they received... read full review »

The person who runs the company has bounced checks. Does not take taxes out or pay unemployment or workers comp. When I was let go I applied for unemployment. A few days later the agent from the unemployment office called me to follow up on my claim. She had told me the employer told them I was a 1099 Contractor. I checked in to that and found out he was trying to pull a fast one. In order for me to be a contractor #1) I would have had to sign a contract stating that. #2) I filled out a W-4 form as well as a State of MD tax form. #3) I... read full review »

Firstly, I'm a mechanic and own a few auto garages in Ontario and have done several thousands in business/personal transactions with Crappy Tire. I bought an eliminator battery from Crappy tire and it died on me... I brought it back to get a replacement with all the original receipts and warranty documents with the battery... Upon testing the battery to confirm it died... The associate came back and said we will replace the battery so he called his manager to authorize this. .. The manager checked all the documents and receipt and then... read full review »

In early November 2008, Spinella Auto announced a contest “From Winter Rat...to ALL THAT” in the Syracuse New Times. People were told to visit spinellacars.com and explain why their car deserved a $5000.00 make-over. The contest was scheduled to end on 12/22/2008. I entered on-line. Two days before the contest was supposed to end, I telephoned Spinella Auto. Office manager Michele Jones said that my entry hadn't been received. She gave me her direct email address and told me to resubmit my story to her. I did. I also... read full review »

I purchased a warn winch almost a week ago (Janury 27th 2009) from 4 wheel online and then I received an email from the credit manager Sharon Burkhart from 4wheelonline.com complaining to me on how they can not confirm my physical address to ship it to. She then stated in an email, "after nine calls and as many reps" she finally got to talk to the right person at wells fargo about my physical address associated with the card and the order would ship soon. So I went online to do some banking and I noticed three charges for $1587.59... read full review »

I purchased new a 2007 Toyota Tacoma 4x2 5 spd from Ventura Toyota without incident and very happy with the truck and dealership. Until a few days ago while having it serviced the tech performing the oil change informed me that i had a significant transmission leak, in which i observed. I stated that i will go first thing in the morning and have it looked at, at this time a 2nd tech over-hearing our convesation said "good luck" with those guys! I interned for Ventura Toyota and they hate warranty work!. He added "just a head... read full review »

My car was brought in for service on the oil pan gasket, timing belt, camshaft seals and was charged $708.54, also including front brake pads and labor an additional $150.00. I brought my car home and my brake lights did not work. I brought the vehicle back to them and they fixed it. They said it was the fuse and they replaced it and of course charged me. My lights kept blowing out and I find they installed the wrong type of fuse. I let it go. A month later I brought it in cause the car would not turn over and I asked them distinctly to... read full review »

Back in March 2008, I got a car from AFN. The payments were to be taken out automatically. I was called 4 times in less than 1 year because they lost my checking account number. Needless to say, I am now without a car because it was repo'd this evening. On Friday January 23rd, Tiffany called me informing me they have not received a payment since Nov 21. Today is now Jan 29th. I told Tiffany I could make 1 payment on the 23rd and pay the rest on Friday when I got paid, which is tomorrow. She said OK no biggie and left it at that. I wa... read full review »

In summer of 2008 I purchased an extended warranty package from Consumer Direct through what appears to be their "front" marketing company, Vehicle Services Inc. At that time, V.S.I. Claimed I was buying a "bumper-to-bumper" warranty, simalar to a new car warranty. Later, Consumer Direct informed me that this was not the case, and that it was only an extended powertrain warranty, regardless of what V.S.I. had told me, and if I had a problem with that, then I had to address it to V.S.I. The first claim I filed, in January of... read full review »

If anyone wants to do something about this company, I just filed a complaint at the following web site: https://www.ftccomplaintassistant.gov This company has done everything from call my friends, neighbors, family. They even called the hospital where my granddaughter was a patient, asked for her room, then told the person answering the phone it was an emergency. When I asked how they got the information to call me there, I was told that was none of my business that he was just doing his job. He then went into great details about personal... read full review »

I had my car towed on a Saturday night near downtown. I picked up my car the next day after paying $171.65. Drove my car home..parked in my driveway...came outside 4-5 hours later to find all of the oil in my car was leaking out and down into the street. Wanting to make sure this was just not a coincidence I took the car to my mechanic. After inspecting the damage, my mechanic confirmed the crack in my oil pan looked like damage directly caused from a bad tow. I took pictures from where my car was towed from. I took pictures from my car... read full review »

I have received an official prize winning notification and when I tried to furnish the required information there has been error messages.Its very painful that such things are being passed on to normal and average human beings who are caught in the web of making the two ends meet.For me it is a mental torture as this happens to be a very lean patch financially and I have been working to the best of the efforts to realize my contributions towards family and self.The details of the notification are attached here: BMW® HQ Germany... read full review »

Obviously I have the cell phone number of someone who they are trying to reach. Over the course of months I am receiving daily calls from them. I have called the number they leave five times & asked them to remove me from their automated list and I am still receiving daily calls. Is there something else I can do? Or call? read full review »

I purchased this warranty in November of 2004, paying an extra fee to get the "guarantee price refund, " where you get your premium refunded if you don't use your policy in the four year period. I complied with their instructions to claim my policy amount, they confirmed my refund amount and I faxed them all the necessary paperwork in November, 2008. Now, they don't even have a working phone number. Even the phone number on the website rings "busy" when you try to call. All other numbers that have worked in the past... read full review »

I ordered a couple of sets of tires from bike bandit and found that the items that they had in stock, shipped out very quick (I got them the next day with no express shipping charges). One of the tires was advertised as “Closeout Pricing” and when I ordered the tire over the phone, they said they had it in stock. A couple of hours later I got an email saying it was discontinued and no longer available. I called them up and talked with someone that told me their computer shows the tire is in stock in their warehouse and they would... read full review »

I worked for this company for 10years. Was a very dedicated employee and did a good job for them. I was given a new boss in January and he began writing me up, harrassing me and giving me extra work. By April he made me aware that i was going to be fired. After i went to Human Resources Dept. and complained about him, i was told I had done nothing wrong. In June I was fired work "working overtime and not getting paid for it".!!! read full review »

Young's Mobil rents there service bay's to EG Automotive, which in turn has NO-City Business - BAR - EPA and State Board of Equlization registration's as of 01-28-09 in force. Exxon-Mobil Oil Corp. is allowing Erick Holly an Young Ki to operate / run an unknown business EG Automotive on Exxon-Mobil Oil property, thus NOT PAYING ANY TAXES-because on one knows that they are there. Also Young's Mobil is processing there Credit Card receipt's for the hidden company EG Automotive- thus also placing Exxon-Mobil Oil Corp. at... read full review »

I ordered a Bosch-remanufactured alternator for $78.73 plus $39.00 core charge with free shipping through their website on 2008-02-04. It arrived on 2008-02-07. According to the shipping label the alternator was shipped from 4115 Thunderbird Ln., Fairfield, OH 45014. I requested an RMA# for the core return through their web site on 2008-02-11 but they did not respond. I called them during business hours on 2008-02-19 but they did not answer the phone. I left a detailed message but they did not return my call. I emailed... read full review »

I used to be a big fan of this insurance company but in the past 2 months they have gone "downhill" I don't know who they are hiring but there has been one screw-up after another. I received a check in the mail from them last night. Granted, I could use the money but I just knew it was too good to be true. After spending an hour on the phone with them I was told they had cancelled my auto insurance policy in error. They were very sorry but it could not be reinstated until the next day after 5:30 p.m!! I had not been covered by a... read full review »

August, 2008 . Spreen Honda introduced customers to free gas central as part of their sales advertisement in which i 'm opportuned to be one. Names, addresses and phone numbers collected. Free Gas Central sent a letter requesting for $5 with a redemption coupon to be mail back to Free Gas Central with $100 worth of gas receipt of same brand(shell) which I did to day. October 2008, I called Free Gas Central, I was told by one the representative that all their cumputers are down, collected my phone number that I'll be call as soon a... read full review »

On December 22, 2008 I received a notice from the State saying my vehicles were not insured. On December 29th I called AARP and they said they had forgotten to renew my policy but that I was covered. On January 6, 2009 I received my policy but the rates had increased by 20%. I called and they told me that since I was over 60 my rates increased. I told them this was unacceptable and purchased my auto policy through GEICO. Now AARP is saying that since I canncelled my policy they will be charging me 10% of the expired premium. I have tried to... read full review »

They sold me a Suv with the wrong size tires and numerous other serious problems and refused any liability. The owner of car Connection advised me that the smaller tire size had caused the previous owner no problems so they felt no obligation to assume liability for any of the problems I incurred.. Two Ford Dealerships told me they were not safe. James Hubings partner Larry told me the service plan I purchased would cover part of the damage to the Differential only if my mechanic did not mention in his report that different size tires had been used. DISHONEST PEOPLE!! read full review »

I bought an altenator from this wreckers in Malaga and installed it in my car. It worked for maybe 15mins of driving time before we broke down at the shops. I took my car to Auto Masters and had a service done and they advised me that the altenator was faulty. I rang the wreckers and explained when/what i bought and that it doesnt work. The guy, who i later found out was the boss's son, told me i could bring it back for a refund. I told him i couldnt not locate my receipt and asked if i would need it. He put me on hold, checked and told... read full review »

i had bought my son brake pads, brakekleen, brake fluid, brake grease from autozone and my son took them to mr. tire to have them installed.they had an add in the newspaper for a ''brakes forever'' to [1] inspect brake system, [2]install their brake pads[3] repack wheel bearings[4] replace grease seals[5] road test brake capacity [6] lifetime waranty on pads[7] 6 month labor waranty, all for 109.99 . i supplied all necessary parts, they did install a 7.99 headlight bulb for 23.99 they should of charged me approx. 60.00 for... read full review »

My husband and I purchased a new vehicle last saturday. It was a 2007 Ford Edge with monthly payments of $349. When we returned home on Sat. we thought the payments were too high for us since we live on a fixed income. When the sales person quoted us a price it was $325. Then we met with the finaace person and had Gap insurance, warranty, maintenance presented as if we had to purchase these things. Now the price went to $349. My husband spoke to a sales manager today and they refuse to have us return the vehicle which we have not even... read full review »

Several months ago, I took my in my 2005 Kia Sportage for a used Kia Spectra during the gas crunch. Although I WANTED a used Spectra 5, the 2007 ones on the lot were in poor condition. The savvy salesman kept pushing me towards the new Kia Spectra sedans saying they were on sale with a $1, 500 rebate and that I'd have a $500 discount for being a 'loyal Kia customer'. And then we went for a test drive and got into negotiations. She wouldn't let me back near the used cars. The MSRP on the car was $17, 145, and there wa... read full review »

Let me start off by offering my condolences to the gentlemen who wrote this before me. Had I have known this site existed previously I would have written sooner and could have saved him the trouble. My Story with Herzog began very similarly to the one you may have just read. I saw a posting for a used vehicle on Autotrader.com and was immediately intrigued. The listing was for a 2004 Nissan Maxima 6speed Manual transmission black exterior and black leather interior. The most important thing was the listing price, $15, 488. I wa... read full review »

I notified the Texas Department of Insurance and filed a complaint for Fair market value of which I received thru The National Automobile Dealers Association (NADA) with a valuation rate. Since Allstate Adjusters are company generees their first offer of $1350.00 was not even in my ballpark of figures. It took me 4(four) months and a lots of brain work, but I got a settlement of $2988.00 for my 1982 Ford Thunderbird. Oh by the way I still have my 82T-Bird to repair once I locate body parts. read full review »

I purchased this scooter while on line with the Scooter Depot. Their claim is that they have excellent customer service. When I received they scooter it would not start. I had to take it for repair. That cost was $125.00. I had to purchase a new battery also. When calling customer service I cannot seem to get a live person. When leaving messages either they do not call back or they call several days later from some guys house who doesn't have a clue. I have paid for service to get this scooter started 3 times now. I've gone through 3... read full review »

I purchased a 2007 Chrysler Sebring in January 2008. I have seen 2 recall notices from Chrysler. When I purchased the vehicle it had a recall notice but yet the dealership told me since I bought it I should take care of it! I took the vehicle to a Dodge/Chrysler Dealership and a CarMax Service Center in regards to my car stalling. I was told there was nothing they could do since it "was like trying to find a needle in a hay stack". They said when it stall, then call them so they can figure it out! Or I can leave the car with them for 3... read full review »

I paid for my insurance with automatic withdrawl. I informed the company not once but thee times to change banks. This was even done in writing The charge was 32.00$. I cancelled the insurance do this problem and was tp get a refund for pro rated amount, I received 1.97, which was also wrong. I have been working with company since june of 2008, with no results. I have called employee Kay Stewart every day sometimes even 3 times a day, I have spoken with her maybe 5 times. She has a voice mail that says she will call back in 2 hour... read full review »

sent in two Months of Paid Gas receipts, no response, sent E-Mail correspondence, numerous Phone Calls no response, circuts always busy appears to be a matter for the Better Business Bureau. read full review »

In August we bought a mattress from Linder's furniture and was told we would be eligible to receive a $500 gas card, free. What they didn't say was it would be in increments of $25, pending sending in $100 worth of gas receipts each month, by the 25th of the month, from Mobil. We have been doing this since September and have not received one card to date. The telphone number connects you to an automatic busy signal. Beward if you see this company in any offers. read full review »

I have done my own oil changes on my Honda Civic for a while but i just recently moved into an apartment and no longer have a work space to do it on my own any more. I took my car to Certified Tire in El Cajon to get my oil changed and they did a free inspection which came back with a huge list of things they said needs to be fixed on my car. I shake my head at them and said no thanks, just do my $15 oil change and i'm out of here. So they did it. The next time i brought my car in do get an oil change they did the same thing, a very... read full review »

I purchased a car from this company in Jan of 2004. My car payments are $370.00 a month and there has literally not been a single month that I have paid on this car and actually had it run correctly. When I bought it they gave me a three week warranty, within the first three weeks of owning it I had a local company (Auto Inspector) check out the car for anything and everything that could be wrong. They gave me a list that estimated about $1, 100 worth in work that needed to be done in order for this car to even pass inspection. I took... read full review »

I can't substantiate a 'bait and switch' situation, but that's how I feel I was treated. I was quoted a price on the phone and again in person. I agreed to the price. I'm used to paying up front for service, so I tried handing the employee my credit card twice, but he advised they prefer to charge after the service. Not an issue at the time, but it now seems interesting after what happened to me. After waiting for 40 min the manager came out (not the person I was dealing with initially) and went up $80 in... read full review »