The front driver side coil springs on my 2002 Ford Taurus snapped as I was backing the car up. It tore the tire (which was new) and the tire "exploded". Luckily I was not on the highway or I would have lost control. This is a HUGE problem with this vehicle and earlier models were recalled. Ford refuses to acknowledge this and tells me it was a "coincidence" that it happened to me. There are hundreds of documented U.S. cases on mycarstats.com. I want to know how many other Canadians have had this trouble.0 read full review »

Here is the letter I sent to Wal-Mart. I think it speaks for itself! I would like to file a formal grievance about an on-line purchase I made from your tire department two weeks ago and total lack of customer service from the store and no point of contact for Wal-Mart customer service. In the past, I have always gone to Wal-Mart for my automotive needs because I felt you were dependable and honest. As a mother, it is very important to keep be able to rely on my vehicle to keep my children safe. Unfortunately, this situation has been... read full review »

SIR, I HAVE APPLIED FOR SECOND CYLINDER ON 07 MAY 2008. BUT NEITHER THEY ARE GIVING ME A SERIAL NO. NOR THEY HAVE ISSUED ME THE SECOND CYLINDER. I GUESS THEY ARE TRYING TO DO SOME MANIPULATION AND THERE IS ABSOLUTELY NIL TRANSPARENCY. SIR, WITH ONE CYLINDER IT IS VERY DIFFICULT TO MANAGE AS YOU KNOW. THANKING YOU read full review »

Empire Auto in Manchester NH misrepresented price and mileage in ad. I stupidly still bought the BMW Z3...it couldn't pass inspection...had to spend another $1, 000.oo in repairs... The owner of Empire was a slick little greaseball...he would not assist or make things right...he physically threatened me when I demanded my money back...he said his attorneys were smarter than the idiots at the NH Attorney Generals Office...he is a true scumbag...he should be put out of business...there have been many new BBB complaints of which he never responds to any and carries a negative standing... read full review »

I put out a part search on the internet for a front axle assembly for my 99 jeep. I was contacted by shane mauldin of salisbury used parts, said he had the part for $750. after some difficulty with the paypal transaction I was billed twice and paid twice for the same item.Well now there is no one answering the phones, and of course no axle asembly was delivered. I filed a claim with paypal . Can someone suggest what I do to get my money back? read full review »

I came in for express lube - and technicians/service rep told me I need tire rotation. They said it will take 45 mins to an hour. I waited for 4 hours on the lobby - nobody gave me an update until I looked for the technician. They fin ally finished and gave me back the car. Next day - the steering was wiggling/shaking. I took it back and technician/rep told me that tires were not aligned. And I have to pay extra to get it fixed. I argued with the people - they offered to rotate back the tires for free. I argued that I paid for the service... read full review »

About 2 weeks ago I rented a car from Payless at the San Diego location. Well about 2 days ago, I was contacted by one of the employees there requesting my insurance information. I then asked, what do you need that for? His response (Mark) was, well to pay for the damage that was done to the front bumper. I then explained that he must have the wrong person because there was no damage AT ALL to my car. He said no, it was me because the date and time conincide with when I returned the car. I then explained that while I was waiting for the... read full review »

a lock smith said theres a problem with the focus with the ignition he has replace some with this poblem will have to fix at my own money ford should pay for it. only have 60 thousand miles read full review »

After dealing with a ver nice woman through e-mail for about a week regarding the trade-in of my vehicle and the purchase of a one year old used car, I decided to finally drive to the dealership. The saleswoman was very nice until it came time to discuss the price of the car. When she asked what I was looking to get for my car, I gave her the price that the internet salesperson has told me they could give me. Then the sales manager came out of his office and asked if I was crazy. He offered me almost $6, 000 less that what the internet... read full review »

My husband and I bought a van in May from Cherry Hill Triplex. We signed paperwork stating the terms of the loan (payment amount and # of months financed). Six (yes six) weeks later we get a call from the dealership saying come in to resign papers. Told me payment was going down and for less months than originally. LIE Got there & payment was higher. So, basically I hired an attorney and we are going to battle it out. Funny how I have been driving a van for 6 weeks and still not financed. Do not go to this dealership. They will lie and... read full review »

COMPLAINT: We brought our car in for repair for replacement of headlights and correction of the passenger front axle on 6/18/08 the day before an important trip. Both of these repairs were done to our general satisfaction. HOWEVER, as we retrieved our car minutes after the service department's closing time, we discovered that the driver side door suddenly would not close after opening it. The door had closed all right when we brought the car in for repair. We wondered what could have happened at the dealership that would cause the... read full review »

To Ms Citi mobile Focussed Solutions Inc. Room.No: 39/4777/ Heera House – Second Floor Ravipuram. Kochi –682016 Sir, Sub: 1. Certificate of closure of the repayment of loan No. CEJO310197065 for my Maruti Zen Diesel. Model. 2. Track record of my regular payment. Ref: Loan No CEJO310197065. Please issue the certificates mentioned above with immediate effect, as I have a good offer for my Car, which I want to sell and change to a new one. Thanking you Yours faithfully Manomohan Trissur. ... read full review »

I ordered a set of rotors on April 9, 2008. I received set on June 10, 2008. Because I never heard from them for 2 month I bought a set from another ventor. I returned the package unopened on June 13, 2008. I was told by jennifer in customer service to fax the order as well as the return receipts to them and I would receive a refund. I have called 10 times with no answer to the status of refund. I have left messages with customer service with no return calls. I also have left 3 messages with Bern ext# 2010. I have been placed on hold everytime I call back, I would appreciate any you maybe able to do. I am sure there are others in the same situation. read full review »

God help you, if, you try to cancel a contract with these idiots. The wait time is upwards of 4 hours. Cancel your credit card before they take another dime. Lesson learned. read full review »

Red D Transmission re-built our Ford Windstar 2000 Transmission for $2, 777 on May 2006. The transmission has now (June 2008) failed only after 40, 000 miles of driving the car. We took back the car to Red D Transmission to determine what could have gone so wrong so fast. The vehicle has been well maintained and the oil leak has been showing only recently. Recent check by Roseville Ford of a "Check Engine" light had resulted into $659 repair of the intake manifold, and a general diagnostics of the car didn't show issues with the... read full review »

My truck wouldn't keep antifreeze so i made an appt with them.. I asked if it was covered under warranty and I was told that it was.. they called me and told me that it wasn't covered under the warranty and that i was going to have to pay for the repair.. read full review »

hi .. i have the another proble with Al-Jomaih company in ryadh Saudi Arabiam . i own a hummer h3 2007 . 14000km . my case start in 1162008 . i was going to damam and bahrin with my family2kids wif . the car gets over heat . so i stop and call aljomaih co . thy link me to hummer in bahrin thy take the car to ryadh . i am in the middel of the rod with 44c with my things was with us . since that day i did not get any informaiton about my car .after so many calls and e mails to gmc and hummer . hummerarabia in dubai calls me . i told thim about... read full review »

Just wanted to tell my experience and hope it helps others. I at first went in for a Hybrid but not having one I wanted I settled for the Honda Civic. Capital One Auto Finance sent me a Blank Check that I would receive the next day. The salesman was great and pretty nice. The finance manager, however, Jamal was not. Here is what he did. He got me to sign what he called a temp contract. (Note: No such thing. You sign a contract and that's that) but he kept saying this contract means nothing and blah blah and that the next day when I... read full review »

I drive a 2000 Jimmy GMC and have had most of suspension replaced after going to a sight that 2 mechanics told me about and saw the 13 pages of service calls and recalls on my truck I was floored no wonder no one can figure out why at highway speeds this truck shakes like crazy then going to the dealership and the guy says oh its your carrier bearing (lol) which my hubby called to get a price on and lol that truck don’t even have one (lol) and this person works for dealership where did he go to school? So I owe a few more payments and... read full review »

They quoted me a price of $250 for servicing my car, when I went to pick it up they asked us what they quoted and then laughed and said it really came out to $900. When I complained to the service manager he did very little, no one called me back as promised so the next day I showed up there to settle the matter. They took me to one of the owners office, who ended up being a real poor businssman. They said they already put a lien on the car, and locked it up and I had two choices to get it released - either pay the bill in full (and in cash... read full review »

I am at my wit's end! I purchased a vehicle from the Jordan Auto Jonesboro office in September of 2007. I paid $1500 cash for the downpayment for a 2000 Jeep Grand Cherokee Laredo that I was told was in 'great shape'. In January 2008 I was driving down the street not far from my job and the car would not accelerate! I was scared as it was on a Sunday but traffic was rather heavy. I pulled over and parked the car in a oil/lube shop parking lot because it was not drivable. The next day, I called to find out what was wrong and they... read full review »

Web ordered parts was not in stock. Merchant notified me by email a day after I placed the order that shipping will be delayed by 2 weeks. I called in and promptly canceled the order and got the parts right away locally. Instead if canceling it, the merchant decided to ship the product on the following day. [Lied about having no stock]. Returned parts to merchant. Merchant refused refund and now playing dead by not responding to inquiries. Scammers, avoid them at all cost. read full review »

Think twice about ordering parts from these scammers. They have nothing in stock. They advertise sales and special prices on nonexistent parts. When you place an order they "source" the parts. They will scramble for 1-2 weeks until they locate it at some legitimate business. They are extremely slow and unprofessional. They will mix up parts and orders. Do not get taken by their "Guarantee" "Fast shipping" or "100% satisfaction Guarantee" posted on their website. These people are B.S. So is their business. Scam. read full review »

I went to this dealership on Saturday, bought a car with the promise of financing, after 3 days I had no answer, by then the back number was falling off, the car was making noises and shaking on the highway and idle ling very rough, before I was approved for any loan I brought the car back, canceled my agreement in writing, now they do not call me back. read full review »

I bid on and won a car on ebay from Bassem Zakhary. Description of vehicle stated "No body damage, no roof damage, runs good." The vehicle is not as described and costs to repair items will exceed $1000. There is damage to the top, to the body and to the interior that is not mentioned. Upon arrival (after traveling over 1500 miles), the seller informed me of an overheating problem. He had not mentioned it earlier. I was also disappointed to find 2 holes in the convertible top, stains on the rear seat and floor, an approximate 3-inch... read full review »

I recently purchased a Used 2005 Toyota Matrix from Findlay Toyota, and I am horribly appalled by the outright lies and misinformation I was given by the salesman. I feel I was bullied into purchasing a car I was not 100% sure I wanted and I was told every lie imaginable to get me to walk back into the dealership to make this purchase after I had originally said no. I stated what payment terms I was comfortable with and after many rounds back and forth we could not come to an agreement so I left the dealership. Some of my main concern... read full review »

My 2008 Chevy Silverado 4x4 has a loud knocking sound when making left hand turns and can be felt from the floor board driver side. The sound comes from the left side front break. The dealer heard the sound and replaced the steering column which of course was not the problem. They tell me they can still here it but have no clue what to look for. I paid $34-k for a new truck that makes knocking sounds that can’t be traced but are their. I feel Chevy owes me a new truck, it only has 5-k miles on it and I’m a loyal Chevy customer that pays in cash. (Help Me). read full review »

Salesman named Cody was very unprofessional; was more interested in making a sale than pleasing the customer. When we decided to wait on the purchase of a 2007 Road King, he refused to talk with us any more. We were on the start of our week of vacation & decided to postpone the purchase until we came back. This upset Cody so much that he refused to discuss any further questions that we had. Once we returned home from vacation, we did purchase a 2007 Road King - just not from Big Moose or Cody! As there are Harley dealers everywhere, we feel that we will never have to enter the Portland Big Moose Harley store again. read full review »

I bought a 05 Mustang convertible from Sunshine Ford in Newburgh NY. I was sold this car after I had mentioned that I might be moving out of the area. The sticker price was missing and I was told that it was because it was a demo. (I later found the soaked sticker price had fallen out of the window under the passenger side seat.) I found out 17000 miles later why the car was stored in the service bays. The car filled up with water on the passenger side, had numerous electrical issues and would barely start. I took the car to the nearest Ford... read full review »

In mid 2007, I went to EZ Lube for a typical oil change + tire rotation per my Acura's maintenance guide. When I got there, they don't offer tire rotation service and they upselled me to change my cabin filter by showing me how dirty it was. I said fine, change it. Now in July 2008, I go to Jiffy Lube in Westchester and I asked them to check my air filters per my maintenance guide. When they pulled it out, it looked like the air filter EZ Lube "replaced" for me was about 2 inches shorter than it should be. Looks like EZ... read full review »

After driving past Viking Dodge the other day and seeing the sign on the car for this website, I think to myself, perhaps I will go join him and maybe more people would stop and join this guy to make it all more obvious. Not that he isn't doing a GREAT job alone. His sign stands out loud and clear but why are people still going in to shop at Viking Dodge? Ok, so my story was back in 1994. Had 2 kids, needed a van. Go to Viking Dodge and I knew what my payments would be for a 5 year loan/interest rate in order to be getting the van for the... read full review »

The manager tried to intimidate me that I needed $800.00 worth of brake work and that I could pull out of the driveway and crash if I didn't get the work done. I am not a stupid female and took my car elsewhere. I only needed front brakes and got them fixed for $150.00 from somebody else. Nothing was leaking like firestone said. The other person fixed the problem quickly. Firestone took 3 hours to give me the estimate. They made me wait an extra 40 minutes just to give my keys. I will never go there again. I suggest you don't either. This was 10141 balboa in Northridge. read full review »

12/05 catalytic convertor put in toyota carolla {light was on]. I have returned many times again because the light was on and either told there was nothing wrong or they changed the convertor x 2. 7/2 i returned, light on and now mechanic wants to put toyota convertor in and apply my money from 12/5. He admits he used after market parts previously. A toyota convertor done by toyota would cost over a 1000 and would have a warranty for life of the car whereas if he put it in the warranty runs out in a year. He refuses to return money and refuse... read full review »

My 67 year old father traded for a new 2008 Chrysler and about a month after the deal was made they sent him a bill for $724.01. Because they screwed up the payoff on the car that he traded in. He has bought 4 cars from them and this is how they treat him. When I called several time about this the Manager was always out so I called them from the Pilot truck stop across the street and was told that he was still out then I went to the dealership and he was seating in his office. I have bought over 18 car and have never been treated the way they treated My Father. I would not even buy a skateboard from this dealer. read full review »

We ordered air bags for a 2007 Ford Ranger truck. Air bags consist of driver's side bags + passenger's side bags + module. First, nothing came. When we finally called, there was some dumb excuse so we let the check go through. But we only received one of the air bags, the less expensive one, and from some other state. Next time we got through to him--this man is extremely hard to get to; only one of his 3 phones is answered, and that extremely rarely--the excuse was that the air bag "had blown up in his face as he was pulling... read full review »

I was a travelling nurse last year coming to Salem. I kept my CA driver's license and plates. Then I decided to stay but allowed my license to expire for some dumb reason. So, I hurried to the DMV to get things rectified, as my tags were going to expire at the end of June (08). They sent me packing because their new restrictions on what they can allow for proof of address just went into effect. I am a legitimate renter and have received mail to the address in question.They would no longer accept my rental agreement, most mail, no paycheck... read full review »

My wife purchased a certificate for Stock Car Racing with 1800 Skyride for $299.00. The merchant indicated that Stock car racing would be redeemable in New Jersey within a 2-year period. I have attempted to redeem the certificate numerous times. I have been told Stock car racing is never available in New Jersey. I was now told I have to go to Connecticut to redeem the certificate for Stock Car Racing or I will loose my money. The total value of the certificate was $299. read full review »

This is my 6th Chrysler Product and my first Dodge product. My previous 5 mini-vans were Chrysler Town and Country and this is my first Dodge Caravan. To be honest, Lego is made of stronger plastic than my Dodge bumper. The vehicle only has 6800 miles on it and the bumper needs to be replaced. This winter, I turned around in front of a snowbank, I wasn't even going 2 mph and the bumper tore. I am astonished at the poor quality of this product. read full review »

Right now I am leasing a 2007 Santa FE. I wanted to trade it in for a bigger vehicle, the Entourage, because the Santa Fe is just to small for children. I called and spoke to a salesman and specifically told him that to pay off the lease was $17, 500 and we went over all the details he would of needed. Because I had problems with them when I first leased the Santa Fe I wanted to make sure they wouldn't screw me again. The salesman insisted with me and told me he spoke to his manager and that there would be no problem trading in the Santa... read full review »