Hi all, Please be very and I mean VERY careful when dealing with these people they will promise the world when selling you a timeshare package... them when the deal is done and you find out about half of what they have told you is not true and other half is about a quarter of the truth... Guess what you are stuck with a mortgage a time share worth about 25% of what you paid for it and a bunch of sales people managers and customer service reps playing the WELL I'M SORRY SOME ONE TOLD YOU THAT BUT ITS NOT TRUE YOU NEVER SHOULD HAVE... read full review »

If you visit a Park Royal hotel in Mexico, like the one in Cozumel do not go to the sales presentations for vacation clubs. If you do a search for Royal Holiday before you go, you will understand why. There is a warning by the United States government to beware of timeshare, and vacation club sales in Mexico and other countries. Just DON'T DO IT!! Please, research it now and save yourself all the grief you will read about as you research Royal Holiday, and other vacation clubs. People who don't research it are not prepared for... read full review »

DEAR SIR, We are M/s Trendz Clothing Pvt. Ltd. have booked a parcel through Indian Airlines Cargo on 26/06/2007 at 6:20 AM from Delhi to our Bangalore office through your AWB No.:058 - 40876135. But we are shocked to hear that, the parcel has not reached to the destination address till date. The packet has been misplace at your end and both Delhi and Bangalore are unable to trace the same......... We are not expecting such type of services from atleast Indian Airlines. Please note, the... read full review »

Last Wed morning , 20 Jun 07, I was on a bus No: 381, registration BX54DHP, in Canada Water / Surrey Quays area, with my 8-months old baby going to a play group. The driver was driving extremely harsh, roughly and sharply, so that my baby kept hurting his head against the pushchair bar and was crying because of the pain! (by the way, he was properly fastened with a 5-point harness). When I went up to the driver and politely asked him to drive more carefully and smoothly, he first could not hear me because of the mp3 headphones he had in hi... read full review »

On Cotober 20, 2003, I paid Rs 21,600 in cash and became members of vacation India Club. (Refer to: Recipet No DHN/102; Contract No: VCI/ DHN/ Int/ 0090). On December 7, 2003, I received a letter from the club's Kolkata-based Manager - Member Relations, Mr Peter Ghosh that the membership card was on way. That's all. After numerous attempts and legwork, It has come to fore that the vacation India club run by one Mr Vijay Singh of New Delhi is nothing but a fraud. read full review »

I am a 68 yr old woman travelling alone from bangalore to dallas with a couple of baggages ... is a lousy - screwed system of baggage handling and customer relations from british airways... I travelled bangalore - london - miami - dallas... After coming to miami i was told that my luggage did not accompany me to miami..inspite of the fact that i checked in the blr airport almost 3 hrs in advance...! I was told that i can 'peacefully' go to dallas and the luggage in a day... Little did i know that british airways i... read full review »

Went on the site to get first class tickets. I submitted my info and got the prices for the tickets prior to making my "offer". The pop so-called contract evidently was unclear or I didn't read it carefully enough to realize that they do not offer bidding on first class tickets. I had used the site before but only on coach tickets and perhaps assumed the pop up was the usual jibber jabber and since I had used them before, I assumed my bid was for the first class tickets, the only tickets I had priced on there. Second... read full review »

A friend and myself recently booked a holiday package through last minute.com. This was for a weekend trip to Barcelona with hotel and flight included. We were completely mis-lead by the advertisement into thinking the airport was a mere ten minutes away from our hotel. We were 'fooled' by the mis-match of hotel and airline. As per the advertise it stated the hotel accommodation was close to the airport we were being dropped off at. As a foreigner entering the country for the first time and insufficient grasp of the language thi... read full review »

Re: Air Lingus I wish to lodge a complaint regarding my flight Jersey, Chanel Islands, U.K. to Dublin Ireland on 16th June 2007. Flight E1245 was delayed for a considerable number of hours with no explanation offered to any passenger. The weather in Jersey was quite awful and the initial assumption was that flights were delayed due to bad weather. However the rain did not seem to interfere with any other flight so I inquired from airport officials and they did not know the reason for the delay. There was no Air Lingus representative... read full review »

My wife needed to travel urgently to her dying mother. We booked a flight about 6 PM PDT on 5/9/07 on Cheapoair's website. Total cost $1,276.20. We received an email and called Cheapoair's number 212-478-0335 to provide confirmation at ~8 PM PDT and then again at ~11 PM PDT to ask if everything was ok. I was assured everything was ok and my wife’s reservation was ok. No one ever call us. We arrive at the Sacramento airport 6:30 AM on 5/10/07 and United could not accept my wife’s reservation, there was no ticket... read full review »

HOTEL COMPLAINT My name is Grazia Paoleri. I work in India for the Italian Non Governmental Organization CIAI, in partnership with several Indian NGOs. I’m in India specifically for the relief and rehabilitation Tsunami project. Periodically the colleagues come to India in order to supervise the activities. Also the representatives of the donor’s agencies come to India in order to attend the inaugurations or the special functions. Usually I book the room in Breeze Hotel, Chennai, for my colleagues and for the guest... read full review »

My mother, two sisters and I stayed in this hotel for a weekend in April. We were there two nights and it was still too long! When we arrived the employees in the lobby parking area were rude and told us to move even though we were parked right next to a sign that said "15 minute parking-check in only" and checking in was exactly what we were doing. When we got into 2 bedroom suite it was so disgusting that we had to call to have it vacuumed and one of the tubs cleaned again (there were crumbs all over the floor and hair all over the... read full review »

I work for a company based in New York City called Pioneer. Our company provides free and low-cost transportation from New York City to the New York State prisons for women and children who have loved ones who are incarcerated. On father's day we did a special that would have sent almost 400 children who have incarcerated parents upstate to see them for free without paying the high prices of public carriers like greyhound. We booked the buses through a company called the Bus Bank and they billed us for $4,000. However, they... read full review »

Copy of the letter I sent to YMT: To: Your Man Tours (YMT) CC: Frommer's Budget Travel, ASTA, USTOA You post the positive reviews... how about a negative & what you did to resolve it? I just finished writing the BBB about my mother-in-law's experience with your company (Your Man Tours) - in the process of posting on http://www.complaintsboard.com/ as I write this to you. I have copied this email to Frommer's Budget Travel, American Society of Travel Agents, and United States Tour Operators Association - all... read full review »

The above named company, (whoever they are), took $59.95 out of my checking account via my VISA check card. I don't know who they are or how they had access to my account. read full review »

From the moment we stepped into the Resort, we were offered low class service. Once we arrived to the room, it was filled with worms over the kitchen, and bathroom floors, even on top of the beds! We then went to go complaint to the managers and they did not want to offer us another room, they were considering us crazy and that we were the ones who brought the bugs in the room. After a great argument, they charged us double a night to stay in the ONLY room supposively available. When we arrived at the room, it looked clean from a far point of... read full review »

I am writing to you to share my most recent and my last experience with Days Inn. I went on line to trip rewards as I usually do to book. I booked six rooms at the AARP rate. I went to submit and accidentally hit the prepay button. I admit that is not what I wanted to do, as my family was each going to pay for their own room. I immediately called the hotel; Days Inn at 20th and Market in Chattanooga, TN, and was informed that I could pay cash for each room upon check in. However I was bound to all six rooms and if I did not use them they... read full review »

I traveled to France last November. I had bought my tickets in April 2006, well in advance. A month before my departure, I was notified by the travel agent that my return date had been changed to 9 November instead of November 8, this with no reason attached! The airline warns you that if you decide to change any dates of your trip an additional $200 per ticket will be levied. So, following this principle, it is only normal that they should compensate a person when THEY MAKE THE CHANGE! I've contacted the company but no one has thus far... read full review »

To: Carnival Cruise Paradise, We sailed on the 6-1-07 weekend, I played bingo in the Normendy room for the grand prize to be a cruise giveaway. I won on card number 91695. The numbers would be B 2,5 I 20,23 G 50, 57 O70,62 this makes the letter X. The last number called was B2. They said they could not give the cruise to , two people so what they did was the next ball out of the machine. It was to be who would get the highest number. Well the person on stage said since the other lady got to the stage first she could have the... read full review »

Mike at Resort Locator International, Hudson Beach, FL was paid $399 to list and sell a property in November of 2005. In July of 2006 when I called he said he had 2 people interested and needed $600 for closing costs. I'm embarrassed to say I sent it. Now his voice mail box had been unable to take any more messages. read full review »

VIP Travel Reservations - Port Orange Florida I paid for one of those super vacations... come visit Florida and get a free trip to the Bahamas just for taking our tour. I went to both of my Florida tours and got my paperwork in order. I paid $45 for the form to request my "free" vacation paperwork. When I received my paperwork it was unbelievable how many rules and regulations there were. It was date stamped 12 April and I didn't receive it until the 20th of April and it had to be back to them by the 30th or I voided my... read full review »

I am writing about the REAL INCIDENT that happened with me and 35 other passengers who were CHEATED by the Private Travel called Paulo Tours and Travels. I had gone to Goa with my friends during the long weekend (28th Apr '07 to 1st May '07). We had planned our journey very well. For ongoing journey we took KF flight. While returning we thought we will take a Volvo and book from Bangalore itself as we may not get tickets being long holiday. So we did our research in the internet and found that Paulo travels the exclusive tour... read full review »

To: Star Alliance, I am writing to report an incident my wife and I had involving Croatian Airlines from Sarajevo to Rome via Zagreb. We had purchased tickets from an accredited travel agent in Sarajevo, " V.I.P Travels", to fly to Rome (FCO) on a Star Alliance carrier for April 27th. The ticket indicated that the Croatian Airlines flight was flying over Zagreb and connecting directly to Rome. To double check, our agent called Croatian Airlines to make sure my wife, who is a Belorussian citizen, would not need a transit visa... read full review »

To: Expedia Support Staff, I have made numerous attempts to get some type of response from Expedia only to be told that my last submission was sent as an attachment which could not be opened for security reasons. In August of 2006 I booked reservations for a trip to Cancun. My itinerary # was 117257320831 departing Hartford, CT on 19-Feb-2007, returning on 26-Feb-2007. My package was to include the "senior Program/ Senior Upgrade. I was under the impression that "all inclusive" included travel to and from the... read full review »

I have recently booked a vacation with Expedia.ca to Disney world, figuring that I got a good deal and how hard could it be? Boy was I WRONG!! There have been nothing but miscommunication, delayed responses and worst of all very RUDE customer service people. I have been treated and spoken to by a "customer service person" like I did not have any comprehension of the English language and helping me was a waste of her time. I have lodged an e-mail complaint and have spoken to a Manager, only to hear nothing... Not even a SORRY. I... read full review »

Was traveling by jet airways to kaulalampur from mumbai on 10th June 07. I was traveling by business class. I was given mumbai-chennai-kaulalampur routing. When flight landed in chennai, there was no announcement on what should transit passengers do. I inquired and landed into the international airport at 7.45 p.m. There was not a soul of jet airways staff. I dialed the mumbai customer service who gave me few chennai numbers. I tried some numbers of their chennai office and i could not connect to single number. I was left sitting there... read full review »

I used travel frequently from Chennai to Kerala sometimes with out any reservation ticket. The General Ladies coach in Tvm Chennai trains are horrible and the ladies are traveling inside breathless without even having any space to keep legs on the coach. The travel is terrible during the festival seasons like Pongal, Onama of both states because students and working women travel mostly this time. Quarreling between ladies of societies are common during this time and the 12-14hours all your sin is to be washed off . I am sure one lady traveling... read full review »

We booked a vacation through Frontier Vacations to Cabo San Lucas. Upon arrival, the hotel would not let us check in because Frontier had not provided the proper paperwork. We spent 3 hours trying to check in. Although we had already paid in full, we then provided another credit card to obtain a room. We originally booked an ocean view room, we were placed into a room looking at a construction site. We attempted to reach Frontier by telephone (long distance cell phone from Mexico and by email). No response was received. In order to obtain... read full review »

To: Indigo Airlines, I was booking a ticket on 4th june '07 for Pune to bangalore dated on 2nd July. After clicking confirmation button i got the message as - Sorry, but one of the flights you selected is no longer available. It's annoying, but it happens. Your card has been pre-authorized for the booking amount but has not been credited to yatra. This amount will be reversed at the earliest. We are sorry for any inconvenience this might have caused. For further information please contact our call... read full review »

I bought a ticket for travel on 28 Nov 2006. I had to cancel this ticket then due to sudden emergencies. I was told that the ticket is in O&V category and I will loose INR 500 towards converting the ticket for use before 2nd Oct 2007. I contacted them now for a ticket for travel on 25th Aug 2007. While the telecon confirmed the availability of a lower fare, I was surprised when I went to get the ticket from the city office. Now the fare available for travel on the date is lower than the earlier fare. Jet says that this cannot be taken and... read full review »

What ever happened to the customer is always right? I recently stayed at the Laquinta in of Crossville and was very disappointed. The indian lady who waited on me was not very professional and or friendly to me or anyone in my party. I had been quoted a rate only to arrive at this hotel and find out that they had increased it by 10 dollars, had me booked into a king room after I had specifically asked for a double due to the amount of people in my party and then wanted to charge me 10 dollars for a rollaway after it was their mistake I had... read full review »

I booked round trip Delhi -Chennai-Delhi Indian Airlines tickets through Yatra on 20.05.07 payment by credit card, neither I have received the paper ticket nor PNR numbers of both flights to print the tickets.Booking ref. is VB4FK7. Dates of flights are 8th and 17th June 2007. [email protected] not responding. H.K.Chaturvedi Advocate Agra read full review »

This is the parent company of Royal Holiday, which BookIt and others send clients to. Beware of Mexican timeshares: There is a United States State Department warning against buying Mexican Timeshares. Please be advised, banks and credit card companies should not be assisting companies like Royal Holiday in these purchases. http://travel.state.gov/travel/cis_pa_tw/cis/cis_970.html#real_estate REAL ESTATE AND TIME-SHARES: U.S. citizens should be aware of the risks inherent in purchasing real estate in Mexico, and should exercise... read full review »

Booked Kingfisher air ticket through Travelguru from Mumbai-Chennai-Mumbai. When I reached early morning Kingfisher airport officials told that my ticket was not confirmed. I could not attend training at Chennai and lost my traveling expenses. Travel guru should give me full compensation. read full review »

I booked a passage New York- Delhi- New York for my son Mrigank studying in India using Make My Trip, the carrier involved is Finnair and the reservation code is YYWL62. My Credit Card was debited twice for the price (USD 991). After following up a number of times Make My Trip refunded a part of the excess amount realized but are not responding to my mails for settling the balance amount- being the exchange difference (as the dollar had depreciated against the rupee which is the billed currency for my credit card). I have claimed the amount... read full review »

A complain has been made to general manager commercial kolkata, two tickets were booked ticket no 05822065899004 and 05822710878573 from Bagdogra to Chennai datd 02 Dec06 by fight noIC722 AND IC765. I would like to bring to your notice that: 1. I did not get the stretcher facilities for which the fair was charged. 2. My ailing wife Neelam jaiswal was given separate single sit no14A and 13B sit was alloted to me. It is not understood that the facilities were not availed as doctor had mentioned that the patient was fit to travel in... read full review »

I tried to contact etour and travel to cancel a package deal but every time I tried the wait was too long or the phone was not in service. I e-mailed them and no one contacted me back and I would like a refund on the deposit I put down which was $98. read full review »

My wife and I have experienced problems with Shell. We feel we were lied to and sucked into buying a timeshare. We purchased 4500 at the Legacy in AZ. First they sit you down and tell you how the cost of hotels will go up each year. Then they tell you how your timeshare is a "great investment." The cost will save you thousands over the years. They tell you the maintenance fees will never go up. The brochure we have even says the cost of your timeshare will never go up. The sell you on good investment. We are paying $340 for the loan... read full review »

We are writing this letter to you in regards to our being “downgraded” on our stateroom on the Pride of Hawaii, July 10 through the 17th, 2006. In January 2006, while looking at the NCL website, we found out that the new ship, Pride of Hawaii, was going to start sailing during the summer of 2006. We thought it would be an exciting opportunity to be on a new ship. We also learned on the website that we could get a category BB stateroom for the price of a DD stateroom, plus $50.00 onboard credit, as they were having a special... read full review »