I was charged $79.98 after ordering a product that was only to be $4. I called the company to see about a refund but they did not even want to listen to my situation and just told me that it was not their problem. I understand that there is sometimes there are misunderstandings but most would feel that a company would help a person out instead of beating them down with their agreements. I will be calling my bank and have them help me work on this and also if I have to I will be getting a hold of my lawyer.