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Ashish Kr. Goel
March 25, 2011
Paid service activated wrongfully
I would like to bring to you attention that I bought a new Airtel SIM number/card (9963335173) today morning (March 25, 2010) . I was told that it would be activated after few hours. I put in the sim card for the first time at around 2:30 PM and within 15 minutes I received an sms saying "Your subscription to Airtel Friend Locator has been renewed. You have been charged Rs 10 for 10 days". I did not do anything to subscribe to such service and more surprisingly it said "renewed" which is absurd because this is a new sim that i just bought. As soon as put my SIM I dialed 198 to make some enquiry and then dialed one personal number. Within those few minutes got the above mentioned sms. I immediately called 198 and spoke to Mr. Vijay who told me that Rs 10 would be credited back to me within few minutes. He assured me of the same.
It has been about 1 and half hours and I still have not got my balance back. Why am i being cheated of my money like this? Is this what I deserve after choosing to be an Airtel customer? How is it possible that i subscribe to a paid service as soon as I put my new SIM card for the very first time? I feel very cheated and disillusioned by all this. I request you to kindly credit back Rs 10 as soon as possible and ensure that this service is not activated again.
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Vaibhav Kalra
March 25, 2011
connection
dear sir,
My name is Vaibhav. My phone no. is 01147540846 and my account no. is 16432509 .i have got airtel connection 10 days before. till now my file has not been updated in airtel. i hav also paid Rs.500 to salesman. My net is working but phone is not working. Salesman told me about a wrong net plan... PLEASE HELP ME.
THANK YOU!
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Violina Borah
March 25, 2011
can not sent sms and can not call customer care
My messages are not sent from my airtel number since last night and when today in the morning I tried to call customer care several times, the call gets cut at the moment when the computerized voice says the call is bring transfered to customer care executive. This is annoying and moreover it said I have exceeded the number of trial to the customer care. to connect to call somebody I have to dial at least 5 times before its connected. why do they have customer care service if they are not willing to serve people?
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ANOYNYMS
March 25, 2011
SMS PACK NOT WORK
I HAVE BEEN FACING THE PROBLEM FOR THE PAST 2 MONTHS . SMS PACK DOES NOT WORK EVERY MONTH AFTER THE LAPSE OF 10-12 DAYS .EVEN AFTER THERE IS BALANCE IN THE SIM..
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shar_ste
March 24, 2011
Customer Care
Hi This is Kumar my 9980835231 when we are calling Airtel Prepaid customer care number 121 this people are charging for us, apart from this network nobody is charging for a customer care number i tried in all network even i tried in Airtel Postpaid customer care number 121 only in prepaid they charging and customer care executive people are talking like rowdies.
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pavan8
March 24, 2011
recharge coupon
i bought rc10 full talktime recharge coupon which is a 1day validity, but it is not activating, the serial no of that coupon is 1614969646760733, so kindly response for my complaint.my mobile no is 9949135285
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shiraz.ansari
March 21, 2011
Blackberry
hi,
when i call the the airtel customer care no (9895377070) even if i am not getting the connection (call on hold) Airtel is charging me. why is that? i am willing to pay if i am talking to the customer care executive, i feel like you are cheated.
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rathiesh
March 21, 2011
TO GET MY INCOMING AND OUTGOING
HI, I AM USING AIRTEL PREPAID NUMBER 9994672704 I NEEDED MY INCOMING OUTGOING MESSAGES AND CALLS DETAILS FOR LAST 1 MONTH.. PLS SEND THE LIST AS SOON AS POSSIBLE TO MY MAIL [email protected] |
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Mranal Gaushalawale
March 21, 2011
Dedcutions
Airtel deducted Rs.75/- unnecessarily from my Mobile No.9893021446.
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R.k. chandra
March 20, 2011
Amount is deducted
i activate mobile net conection from airtel company at 5rupee .it deactivated before time i was take a new plan at 98 rupee.i do every step, suggest by the company to activate net in my mobile. but he ws not activate and my Amount is deducted.
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