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shiva sharma
March 12, 2011
disconnect internet service
please disconet my broadband service permanently.due to arrival of my examinations
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shankar RAWAT
March 11, 2011
UNNECESSARY MINUS BALANCE
DEAR SIR
MY BALANCE HAD BEEN MINUS UNNECESSARY FROM YOUR SIDE PLS RETURN ALL BALANCE WHICH HAVE
BEEN MINUS FROM SIDE.
SHANKAR RAWAT
BOM: 09936060674
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client ............
March 11, 2011
balance
I am using Airtel.my cradit has been reduced 50 paise per day since last four months. called customercare several times but no use.please rectify this and reply me.if not network has to be change is the only way.
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tajindert singh
March 10, 2011
3rd class service
very poor & 3rd class service of airtel
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saurabh sen
March 10, 2011
regarding hello tune
In my airtel number 9589216380 your company started hello tune...due to this my balance is goes on in minus (Rs. -14.55)...
Regarding above subject when i talk to your customer service center no. 121 and i said him to talk to me his senior then he told presentely senior is not available ... and he told he can't do any help regarding my complaint he can only deactivate hello tune service not able to refund balance...
I just want to say you that return my balance as soon as possible ...
Thanks
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William Jone
March 9, 2011
Services charged which were not asked
I am the Airtel customer since last 5 years. on monday (Feb 7) at around 11.56 am, i got a SMS from airtel (AD-54321) stating that "Thanks for downloading Hungama content Game from Airtel. You have been charged Rs. 10". But I didn't downloaded anything or accessed anything from that site. After 1 hour (ie. around 1.30 pm), I had contacted Airtel CSE Manohar. Its reference number is CBDOV20307312678. But that CS Executive told me that he didn't have any data and ask me to call after 2 hr. I had contacted CSE at around night 8 pm regards to this and Mr. Iqbal picked my call. He is so arrogant that he is not in a position to listen my problem and telling that I only downloaded that game and without solving my problem, he disconnected my call. I facing this problem earlier also. But I didn't get any solution. And I trying to contact CSE from last 3-4 days, but I unable to reach executive. Please take action against that arrogant Iqbal and one more Lokesha.
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V K ARORA
March 8, 2011
extra charges in bill
DEAR SIR,
I PAID MY LAND LINE NUMBER 011-40541400 BILL LAST MONTH WELL IN TIME BUT MY BILL DETAILS SHOWS LATE FEE CHARGES OF RUPEES FIFTY THIS IS UNFAIR WITH CUSTOMER. THERE ARE ANOTHER RUPEES FIFTY THAT TO LATE FEE CHARGES OF JANUARY 2009 WHICH I DISCUSSED WITH YOUR PEOPLE BUT THAT MONEY IS STILL SHOWING IN THE BILLS .PLEASE MAKE NECESSARY CORRECTIONS AND SEND CORRECT BILL
DR V K ARORA
SARITA VIHAR
NEW DELHI
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baji
March 6, 2011
airtel wont allow MNP
i tried to change my airtel number (9789894070) to tata docomo on 03.03.2011 due to unwanted balance deduction of several times.
now i cant even call for customer care too, my balance is in minus,
if i recharge they will took all the money...
i got Unique Porting Id (AT679369) on the same day at 07.56 P.M,
and again after that i got a msg mentioned "hi your request for MNP is registered Successfully. 1674891"...
so i believed that i'll be free from airtel hell but on 05.03.2011 i got a msg mentioned "ur port in request for mobile number 9789894070 has been rejected by ur service provider due to UPC mismatch.
for any queries please call 1800-266-3366 (ind #..."
i went to that shop and asked about the UPC mismatch but they told that airtel wont easily leave their customers to change to any other networks,
they adviced me to go and collect details from airtel showroom,
but am in a busy schedule i cant go anywhere...
the only thing i can do is to throw my airtel number and get a new tata docomo number...
its a hell...
govt ordered many things but they wont follow anything...
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siddharth soni
March 5, 2011
not taking my call
customer care executives are not solving my problem. they simply ignored it by making excuses, keeping me on hold forever. i tried 4 times but to no avail. i am a very old customer of airtel. almost 4 years old but still i am being treated like this. it makes me think what i have gained by choosing airtel. very poor customer service.
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rahul_kp5
March 4, 2011
Problem not solved even though a complaint was lodged in customer care
15 days back, I opted to port from Airtel to Vodafone. I completed the procedure of porting and received a message that my porting request is confirmed and accepted. Few days later, I received a call from one of the executives of Airtel, asking me the reason of porting. I told him the reason behind porting. In return, he requested me not to port from Airtel to Vodafone. Also he assured that I will be getting good service from Airtel both in terms of Network and Call Charges. He assured me that Airtel will be providing me call charges as A2A 1p/6 sec and Airtel to Other Numbers as 1p/2 sec, a free Miss call alert service, and this service would be activated within 24 hrs. But in return I didn't get any of the services assured. So i lodged a complaint in Airtel customer care, but everything in Vain. I was just asked to wait for another few days. I waited a lot, still my problem is not solved.
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