On Feb.5, 09 I contacted AT&T to inquire on a special they had on Cable, Phone and TV package deal. I was giving a package deal price and with a free DLS9 since other co.'s offered it) and I would also get a rebate check for $125. Feb.6th I received an ad from AT&T for better rates and a bigger rebate check.. I called on the 9th to inquire and was told the orig. special deal price wasn't correct and they would not honor it so I cancelled the who deal on the 9th.NONE of the service was NEVER installed in my home. Mar.2, 09 I received a bill for $151.84 for services. I called and explained to them I cancelled the service and NEVER RECEIVED it. They said they would credit my account. A few days later I received another bill and I emailed them and repeated the who deal over. They e-mailed me back and they would take care of it. March 26, 09 I received a bill $167.95 now the bill went up. I called and spoke to Ms.Miles at 9:43 A.M. she said the bill showed a$0 BAL. Today, April 13, 09 I receive a bill for $167.95 from NCO Collection service. I called again today, and was told the bill showed $0. Back on Feb.9, 09 and was told a supervisor would contact me. As of now I have heard nothing.
MY ADVISE; beware of At&T they have offices all over and each time my call went to a different office and no one knew anything and passed it on.. I have a very high credit score now they could really upset it...
NONE of the services was installed...

i received an email from AT&T, if i will signed up for paperless statement i will get a & 25.00 Restaurant.com certificate after 90 days. it's been over 90 days and i have not receive anything. I kept calling AT&T and the Restaurant.com and they keep saying that both parties has to submit my information.
These parties are both scammers and liars

Where is the website for redeeming my reward. I sure canot find it.

Bought 2 cell phones and plan from At&Twireless mobile. Recently Moved to Leisureworld in Silver Spring, Maryland and was unable to make or receive calls from apartment. Just discovered there is extremely limited accessibility here. Have to go outside to make or receive phone calls. Tried to cancel plan as the phone service is worthless here. AT&T refuses to end contract without penalty fee.

Questioned what the sense of having a phone service with no network access! Totally disappointed in this company and will never use AT&T services again. They have no sense of customer service. We had to get a landline through comcast. Called customer service at AT&T which did not get us anywhere.

I broke my phone. I was in Texas at the time and went to one of their local stores. The salesman talked me into buying their insurance. Allegedly, it didn't matter if I got the phone wet, dropped it, etc...it didn't matter, the insurance would replace my phone. When I tried to use the insurance only TWO days later for the junk phone that I bought, they would not honor it. I showed them my receipt and they still argued with me and told me that I didn't have insurance. I tried to explain to them that I was a disabled veteran and as a result of my service, I could no longer handle confrontation. Yet, for the next hour and a half, I argued with the salesman. I had to buy another phone. My VA is not that much. I am on a fixed income.

After spending $170 on another phone, they called me a couple of hours later and apologized and said I did have insurance. They wouldn't let me return the phone, though. They said they'd mail me another. Now, I have two phones and am still paying for insurance, although I already have an extra phone. At this point, I would be happy for half of the cost of my phone, even.

ATT will not even call me back. If you go to their website, they won't even list a mailing address for their corporate office. When you call, you get bounced from one department to another. My wife died almost a year ago and they won't let me cancel her line because 'it's under contract.' This is the absolute most crooked company that I have ever done business with.