sure would like to know where the getmyrewards.att.com is since I just recieved this today. Registered my acct. but still no rewards page

ATT Sales reps came into our building claiming that they were customer service personnel that were required to verify that we received a discount on our last invoice. They also stated that they would need our signature so that they could make the adjustment when they returned to the office.

They said any employees signature would do. They did not even have business cards. We kicked them out. There names were Robert Jacobs and Jamie Johnston.

A sales rep came by our office and wanted to tell me about ATT bundle services for business. She was very convincing and showed me how I could save $175 per month. Come to find out, she was a contractor outsourced by ATT. She was in my office for 2 hours, filling out countless pages of paperwork required to switch my DSL and long distance service to ATT. Not only have I not saved the $175, I believe I am paying at least that much MORE per month. Every call to ATT has been a nightmare. Every time I call, they find something else she did wrong, change the order and I have either ended up without DSL for days at a time or have been charged for the change to my service. Everytime I call I have to go through the whole story AGAIN, get put on hold while that rep "checks with their supervisor" and nothing gets accomplished. One time when I called to let them know my DSL was down, the rep told me I didn't have DSL even though I was looking at a bill that charged me for 2 DSL lines. Also, the rep sold me the high speed 6mb line which I'm told is not even available in my area. 3mb is available but I can't even get that for some reason. I am willing to spend the time to go over this with an ATT rep that can do something about it, but I want to write it up and send it to the person so that they can read my complaints point by point, research it, and get back to me with a solution. I don't have the hour or hour and 45 minutes to be on the phone with one of your reps. It does no good and my boss needs me to run his office not educate you on who did what when. I wanted to enclose a letter with my payment but the address is a lockbox in Georgia. HELP!

Att has offerd, through mail advertisements, a package of home phone, high speed internet and choice of wireless services for the price of $99.00. I called this morning to inquire and sign up because my current billing has increased to $162.69 for wireless service and home phone. Please note that I have a package that allows unlimited long distance so there is no additional charge for calling long distance. I live in a rural area and dsl nor cable is offered in this area. The service representive that I spoke to this morning informed me that I was not eligable for the $99.00 package because I could not purchase dsl but that is was fair that they charge me over $160.00 dollars for the two services that I have purchased. Something is wrong with this picture, , I feel discrimnated against and that again ATT is taking advantage of of the consumer. If dsl were offer in this area I would not have chosen the broadband service, which is much slower (though slightly faster than dial up).

I had ATT for over 10 years for wireless service. My contract was due to expire in 2 months. I was told the contract would be prorated for the two months I had left. I received the next bill and notice the termination fee on it, was told by the customer service rep I would see the adjustment on the next month's bill. The next month's bill came and the full $175 termination fee was still on bill. I have written AT&T several times and they haven't responded to my letter. Now, they have turned it to collection and I get phone calls from them everyday. I have written them letters and no response. All I owe is the termination fee of $175.00. If this is the way they treat a customer of ten years, I don't want them for telephone, wireless, internet or direct tv.