Bank of America
5 stars | | (0) |
4 stars | | (0) |
3 stars | | (0) |
2 stars | | (0) |
1 stars | | (1104) |
|
Category: Business & Finances
Contact Information Florida, United States
Phone number: 8006690102
|
Bank of America Reviews
|
CindyHuddleston
December 29, 2008
Endless List
About 3 years ago I opened an account with BofA, checking and savings. I was told that I would get a 25 gift card for opening my checking account, a $10 gift card when I opened my savings, and another $10 for referring someone to their bank. I did all of that. After 9 months or so, I was getting pretty crappy customer service, so I decided to complain about the fact that I had never received any of the gift cards. The person I spoke with said I would need to talk with the person who opened my account for me. That person was no longer there. I moved to another bank immediately.
I still have a credit card with BofA. I have used their online service to make my payments. They did not post my payments in a timely manner, and now they are charging me 30% interest on my balance. I transferred some of the balance to lower interest cards. They did not post the transfers timely either. I paid interest on the same money to two different credit card companies, for 8 days the first one and about 14 days on the second one. This should be illegal. I think it is, and so does my attorney. If anyone out there is interested in getting in on a class action lawsuit, please contact me.
|
|
ABUSADORA38
December 27, 2008
fraud
THIS IS TERRIBLE SOMEONE NEED TO STOP THIS PEOPLE, THEY CHARGE ME FROM MY DEBT BANK CARD $39.97 PLUS $1.00 EXTRA AND THEY GAVE ME A OVERDRAW CAUSE THIS WEBSITE..WHY THIS PEOPLE IS DOING THIS WITHOUT PERMISSION THATS INLEGALL AND IM GONNA MAKE A POLICE REPORT...CAUSE THIS IS REALLY FRAUD TO MY PERSON AND THEY STOLING MONEY OF MY BANK CARD THATS INLEGALL..
|
|
does not matter
December 27, 2008
RIP OFF
THIS BANK IS THE WORST. THEY CHARGE $3 PER ATM FEE IF YOU DONT BANK WITH THEM! THEY CHARGE YOU $6.00 TO CASH A CHECK THAT IS DRAWN OFF THEIR BANK IF YOU DONT HAVE AN ACCOUNT. THEIR CUSTOMER SERVICE IS HORRIBLE WHICH IS WHY I DONT BANK WITH THEN ANY LONGER. WHY IS THIS ALLOWED. I HOPE THEY GO DOWN BIG TIME. WERENT THEY CRYING THAT THEY NEEDED TO BE BAILED OUT TOO???? SCUM BAGS...THEY SHOULD BE EMBARRASSED!
|
|
Diana
December 25, 2008
Overcharged
Even if you are diligent about keeping track of your money it is IMPOSSIBLE to keep track of it through Bank of America. Every month my husband and I keep all of our receipts, update our checkbook daily and compare our monthly statements to each bill and our checkbook, and we still wind up paying almost over $100 in fees to this place. It is impossible to know when they are going to put a 'pending' transaction through. I could go to four different stores on Thursday afternoon and then write a check at the grocery store on Saturday. They will hold the Thursday transactions until that check goes through on Monday or Tuesday and then charge me fees! They do it all of the time. For one month I printed out a copy of my daily account details through the BofA website and every single day shows a different amount available, even if I went three days without spending any money at all! Bank of America rips people off! I will never recommend them to anyone, not even my worst enemy!
|
|
Gemma
December 19, 2008
Extra hidden charges
I made 2 wires in Australian dollars and Singapore dollars and was told the charge would be $35USD each, which would come out of my account. When the wires were received, an extra $12AUD and $14.81SGD were deducted from the wired amounts. This is very unethical as I specifically requested that the exact amounts be transfered and the $35 charges were to come out of my account. As a result, the payees are short and I now have to transfer the difference, again.
Banking should be more transparent, no wonder the economy is in the state it is in - there must be many of these illegal deductions going on every day. I hope the new government will put in some reforms to make it illegal for banks to rip off customers like that
|
|
Evan
December 19, 2008
Overcharged
That's right, another complaint concerning overdraft fees with Bank of America (BOA). Before you naysayers rise up against me, let me first tell you that I did not monitor my account or my spending as closely as I should have. Now with that being said, let me say this.
My checking account was -$136 (negative). After discovering this, I immediately transferred $300 from savings to my checking. Later on that night after 1 am, I discovered that my account was -$145 (negative). I asked myself how could this be.. I rectified this situation about 10 hrs earlier.
The next morning I contacted BOA and asked an explanation of how this could have happened. I was told that the system recognized that i overdrew my account an accessed my account the overdraft fee of $35 five times. Ouch!
Let me explain to you what I believed happened: The computer software charged me again for 5 items which caused my account to be overdrawn again even after I moved the $300 over from savings to checking.
The BOA contact explained to me that those additional charges were from today and that the previous charges were from the day before. Here is where it gets CrAZy. Before we got off the phone, she stated that 'once you get an overdraft fee it unfortunately begins to snowball'.
She was not lying at all. When I got off the phone with her about 12:30pm I had a balance of -$145. As you read this my account balance is -$320. I haven't made any additional transactions since this fiasco started.
Naysayers, I know what your thinking... You are probably going to say 'You should have been responsible in managing your checking account.' Your right but THATS NOT THE ISSUE. The issue here is that the software kept charging me additional overdraft fees AFTER I bought the account current with NO additional transactions pending.
In Conclusion... let me say this. You have your own opinion of what happened here and that's cool, its the American way. This isn't the first time I have complained to BOA about this problem. There is a glitch in the software and no one is publicly acknowledging the problem. You and I both know that the stock would plummet through the earth if the public knew.
It doesn't matter what you think, its my account, my mistake. I can tell you this NAYSAYERS just don't let this happen to you. Its easy to throw rocks when you don't live in a glass house, isn't it?
If you have a similar story please JOIN complaintsboard and tell us what has happened to you. Thats what I did. If you know a good lawyer have them contact this site and legally get our names so we can file a CLASS ACTION LAWSUIT against Bank of America.
America, WAKE UP !! The large corporations are draining the life out of the honest people who pay taxes. Stop Complaining and talk amongst yourselves and Complain and Protest. You dont have to march in the streets or have a sit in. You have the INTERNET and other people and friends who have been unfairly taken advantaged of. You are POWERFUL thats why this website exists!!
|
|
Pat
December 17, 2008
Bad customer service
During the week of 8Dec2008, I had a notice of insufficient funds notice on my account. I went to the bank and atm machine to make a deposit to get the account out of the red. I later learned there was still another transaction pending that would keep the account in the red. I called customer service and I told them that I was expecting some money the following day and the agent told me to make a deposit by 1100am the following day and to call so that I woludn't get charged an insufficient funds charge. Well, the deposit was made, but I was not able to call until 2pm that same day after I saw that the account was charge the fee ($35). The agent (a different one) I spoke to would not waive the charge even though the agent the day before said they would take care of it after I called. Disatisfied, I demanded to speak to a manager and they told me the same thing. They did state that if I knew the name of the agent that gave me that info, they would give them training on the matter. This is total crap and the best thing BOA could have done is go off the word of what the agent told me the first time. Because of this, I am switching all my accounts to a different bank. I do understand that I have my responsibilities to managae my payments and bank balance, but the complaint here is that Bank of America either has double standards or thier "hired" staff have no clue what they are telling thier customers when they call, not to mention the outrageious fee's!
|
|
Greg
December 17, 2008
Crazy fees
I had a check to cash from Best Buy for $300. I went to Bank of America (where Best Buy do thier banking) to cash the check. I do not have a checking account with Bank of America.
They wanted to charge me $6 to cash a check drawn from thier bank!
How dumb is that.
With all the banks asking for a bail out, you think Bank of America would be helping people. Now they create a dumb policy to stick it to the customer one more time.
Close your Bank of America account today before you have to write a friend a check. They will name them too!
|
|
momof4
December 13, 2008
Overdraft Fees Scam
This Bank practices the art of holding transactions so you think you have a positive balance then they post them when your account is low, they pay the outstanding transaction that they hold themselves and charge a fee for every oustanding transaction, they charge the fee several time hoping you don't catch it. When you call customer service they tell you it is perfectly legal and will not refund a dime. This bank scams the little people because if they tried this with big companies they be in court in a second, and have to pay federal fines for their practices, yet they get away with doing it to the little guy. This bank has stolen thousands of dollars from me in the last six months and keeps telling me they will investigate it. the truth is if you don't get it satisfied within 45 days they own your money. Bank of America needs to be in federal court about there overdraft fees and banking practices.
|
|
Alice
December 12, 2008
Awful bank
This is what Bank of America did to me. We bought our home in December 2006. It is an older home and needed a lot of repair. They had an appraisal done and appraised the home at $105, 100.00. The was bought for $52, 000.00. Well we purchased our own home owners insurance and the insurance and the yearly taxes were escrowed into the payment of the home.
Our payments were $496.00. The next thing we know they sent a payment book in February 2008 with the payment amount of $2, 110.00 a month. We thought it ws a typo until we went to pay the payment. Well the had no explanation to why at the time. Well we checked into it further that they had not paid our insurance or taxes. They lapsed our insurance and force placed their insurance of $13, 000.00. That put our escrow out of whack by -$20, 000.00. Well we couldn't afford that. We tried to get more insurance and because we don't have a central heat and air unit and new siding on the house we can't get insurance. The home was built in 1920 and needs updates. The Florida commission said until we get these updates and due to the fact the back let our insurance lapse we won't be able to get new insurance. Well the home is in foreclosure. We have been to court twice now and the judge agreed there is a discrepancy on there part. The court both times we have went come out in our favor. The next day after court Bank of America hired SAFE-Loc to enter our home and change all of the locks on the doors. A week later they hired some other guy to cut the grass. They gave him the new keys to the home. First of all if he is cutting the grass why does he need to enter the home? Anyway he entered the home and started removing the contents that was still in the home. Well remember the judge has not awarded them the home. We went to the local sheriff's office and tried to get a No- Tresspass warrant to no avail. We have no lawyer cause we can't afford one and have been fighting this ourselves. We go back to court on November 5, 2008. I just hope that they fix our credit cause they have really messed it up. I hope they reward us either the home or they money we have paid into the home including the money used for remodeling. Something has to give.
|
|
RECENTLY UPDATED REVIEWS
personal injury lawyer kalispell
Professioneel ondanks de leeftijd
Behandeling als een luxeauto
Serieuze houding bij oude auto
REQUESTED REVIEWS
REVIEWS BY CATEGORY
|