Brightonbeautysupply.com

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brightonbeautysupply.com

Brightonbeautysupply.com Reviews

Habier March 9, 2011

There is nothing I hate more than bad customer service

After a week of no shipment notification, I emailed an inquiry about my order. Three days later and still no response. In the meantime, I called customer service and the lady lied to me and said that my order had shipped that morning but didn't have tracking information yet. The website still shows my order status as "to be shipped". There is nothing I hate more than bad customer service.

Kurinate February 28, 2011

If you don't care to wait a really long time for your product than shop here

If you don't care to wait a really long time for your product than shop here. If you don't want to be able to get in contact with customer service for any reason than shop here. Other than that... they are great. I waited weeks for a product the first time and the second I had to request a refund through paypal. Until they get their act together stay away. There are better places to buy beauty supplies. I shop at folica.com and if anything is out of stock amazon.com or drugstore.com.. Folica is amazing tho.