My contract has expired 5 months ago and i am now with a new service provided but cell c still debits a fixed amount every month. I email customer service and get the same lame sms “we are working on it'. This is now theft. After 4 emails to them still no response.

My contract is cancelled with Cell C! On the 280809 they deducted R1376.56 from my account, which I did not really have. I put a complaint in at Hello Peter about it, because as far as I knew I did not owe anything. They called me and explained it was the last outstanding amounts.

They promised me that it was the last and that there will not be another deduction in the future!!!
Well quess what? They deducted another R353.85 from my account on the 300909!!

I am sick and tired of Cell C! I want my money back and I want it back ASAP!!!

I had a SIM card registration failed error on my phone last week Wednesday (23rd September). On Thursday I went to the Cell C Shop and did a SIM swap (they said that the SIM card was 'broken' and it cost me R150), the Friday morning Lucky called me and said that the SIM card would be activated during that morning. Friday afternoon I called customer care again saying that the problem still persists, they then cancelled my contract and re-activated it again to see if it does not work. It is now Monday morning and the problem still persists. I went to the Cell C shop again and they called Customer Care. Apparently it is now a network error and I must wait between 24 and 48 hours. I got a reference number: 3636323 and the person's name is Luzanne. Please help me, I need my phone to be working.

I contracted with a Cell C direct store for 2 contracts(casual chat)subject to a free offer of a 32 inch Telefunken LCD TV. The phones are 2 entry level Nokia phones at a monthly subscription of R145 each. The long & the short of it is, the next day after connecting the TV, I noticed the screen was defective. I immediately informed the store of this defect & returned it the next day. Both the store manager & owner informed me that the TV was to be returned to their supplier who was to replace the TV with a new unit. They couldnt say how long this will take & after a week had gone by I was told that the supplier does not have stock. They undertook to inform me as soon as they had word. Almost a month has passed & Im still possession of the TV for which I'm expected to pay for. No attempts were made by the store of sourcing another set from another store & when I suggested this as an option the owner said it would place his store second to others. I dont see how thats my problem???I lodged with customer services, to date haven't had any response. I contracted for these contracts purely with the intention of having the use of the TV offered. I want this contract cancelled at no cost!

Cell C declaired me dead first without me knowing, but one day i walked in to their stores to upgrade my contract when the lady type in my ID information she looked at me and told me that i am dead on their sistemes. From there Cell C made awhole lot more mistakes but they also put me up at ITC. That i had to find out when i applied for a loan and it was decleind because of Cell C putting me up after i had pay the teir money. I later found out that it is ilegal to declair someone dead whithout a legal deadsertificate from homeaffers and it is also ilegal to put sameone up at ITC without notified them inwritting that they are concidering it. Cell C is trying to sweap all off this under the carpet but i am the one that had all the losse because off all their mistakes. i feel they must at least compensate me for all that they have done to me. but they don't think they have done anything wrong. My name is Chrisna Els And my sel phone number is 0837719684. If any one can help me i will apresiate it because it is slowly destroying my life. I had losses off over R 400 000 because of all the mistakes Cell C has made. My e-mail adress is : [email protected].