Cigna Health insurance

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Category: Lifestyle

Contact Information
New York, United States

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Cigna Health insurance Reviews

wa2kop May 14, 2011

Run around, denials, lies.

Although I'm covered for hearing tests and hearing aids, I'v been denied serveral times. All the calls made to CIGNA's telepone service reps were encouraging in that I was covered and that I should have had the Hearing aids paid for soons. Even though the service reps seemed honest, the bottom line is that still after serval months I received another denail. My company Con Edison of NY switched from United Health Care to CIGNA and it''s been the worst experianc ever. I need to contact an Governmental Agency or a lawyer because I'm fed up !

nacechik November 17, 2009

Customer Service gives wrong info

We were told by Cigna to go to an in network specialist. It would be a copay of 45 dollars. We go and the provider that was given was affiliated with a hospital so the hospital did their billing. The hospital bills cigna and we were billed towards our 500 dollar deductible instead of just a 45 dollar specialist copay. We were there before and it was just a copay but they made a mistake, Cigna said, and it should've been applied to our deductible. If that is so, why did Cigna tell us a 45 copay and give us the provider to go to?