I put $53 on my account on Tuesday, May 12, 2009. On Thursday, May 14, 2009, my Fiance called me from the Columbia County Jail and ended up getting disconnected 4 several times. It kept saying that "custom calling features were not allowed with this call".First of all I donot have call waiting, callerID, or 3 way calling, I only have basic telephone services.When I would cough or a little too much noise was in the background this would happen.We would only be on the phone for a couple of minutes and this would happen.I contacted customer service over the phone for a reimbursement they said that I had to contact the complaint center online and reinsured me that it would not happen again.Then on Friday, May 15, 2009 it happened 2 other times.I have let this go on several occasions but now I'm getting tired of being ripped off and not getting my money's worth.I have 4 children, I don't have money like that to keep blowing on calls I'm paying for and getting disconnected for no apparent reason.I would like my money reimbursed ASAP, please.(This is ridiculose.)thankyou for your time.