Dairy Queen
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Category: Services
Contact Information
United States
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Dairy Queen Reviews
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Christophermayres
August 23, 2010
Not Acceptable
My nephew entered the store (in his underware) after being seen by the ER here, he was given a coupon for a free ice cream. The cashier was very rude and refused to him. I do understand the policy...I really do. However that does not excuse the way the cashier treated him. After they left my wife decided to go right back in and redeem the coupon. When she when in the cashier was going off (to the customers that were still in there!) that she wouldn't server him and she didn't care who he was. My wife redeemed the coupon and complained to the shift supervisor about it. However my wife dosn't seem to think she took is seriously. I do understand why she refused service...but not how. A 3 year old walks in with burns on his arms, I'm not gonna be rude about it. I may ask them to wait outside and I'll bring it to them...but I'm not gonna refuse service and then turn around and try to rally the customers to my side after they leave. It's cold...mean and just plain inhuman. This happened on 8/23/2010 between 8:00pm and 8:30pm. Theres nothing like making an wounded child cry...
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Dragone
July 1, 2010
I love DQ ice cream but they have gotten so expensive I won't go back
I was astounded at the prices at my local Dairy Queen in Eagan, MN. We ordered supper for 2 people (sandwich, burger, fries, 1 med. ice coffee, 1 med. blizzard) and it was $22! That is as much as going out to a sit-down dinner! Or a year ago it was. The "medium" size blizzard comes in a cup 4 1/2 inches tall. I thought it was the mini-size but was told that was the medium. What cheapskates! I know restaurants and fast food places have to pay more for food just like we all do and they are jacking up the prices or cutting down the quantity but $4.50 (about) for a little bitty ice cream? Give me a break! I don't think the medium size used to be this size. I love DQ ice cream but they have gotten so expensive I won't go back.
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Adreman
June 3, 2010
Had to wait 15 minutes for an ice cream cone
I just recently made my second trip to the dairy queen on brandon rd in roanoke, va. durning both visits there was an abnormally long wait at the drive-thru. the most recent event had me waiting in line with only one car ahead of me. the person in front of me waited for 15 minutes for an ice cream cone!!! i feel it is absurd to wait that long for someone to make an ice cream cone. there are too many places to spend my money for me to bother wasting my time on average fast food.
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Invincible2487
May 18, 2010
We got short changed and over charged and then treated rudely
In the last seven days I and my wife have gone to the DQ store on main street in Sprinfield, Oregon. The first time our portions, we ordered a banana spilt and a chocolate fudge Sunday were noticably smaller than two other DQ we had visited in the area. Then several days later we oredered two small Sundaes for $3, one with chocolate topping the other with chocolate topping and cherry topping. To our shock we were charged an extra 75 cents for the extra topping, which the other two DQ included free. To top it of and was particurly galling, the crew at the Springfield store had the audacity to put a can on the ledge at the drive up window asking for tips. What a joke, we got short changed and over charged and then treated rudely and then they wanted a tip.
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RippedOffGirl
April 10, 2010
Food is low quality + Orders are wrong.
We went in on 04/10/2010 at Register 1 at 12:02 PM.
Last week we ordered food and got the wrong order to go, for some reason we got another customer's order and then when they gave us our order they forgot 2 things and we had to wait a very long time to get them finally, making the ice creams we had melt and it was all a big mess.
We decided to give them another try because the Dairy Queen's in our old hometowns (Mt.Vernon, IN and Henderson, KY) were really good.
So we go back today, get another order to go. First off, they didn't put WHIP CREAM on my Moolatte!! I have never had to additionally ASK for whip cream, my Moolattes just came with them. Someone told me they were out of whip cream, but I think they lied because another customer came in and ordered a banana split and got whip cream on theirs!!? I am a quiet, nice person so I just didn't say anything. Out of whip cream at NOON on a SATURDAY? Yeah right. They just didn't want to remake it for some reason. :( The whip cream is my favorite part.
My husband ordered his burger plain and they slopped it with a bunch of crap. When he told them he wanted it plain, they seemed to have an attitude about it because this was our second complaint about our meal.
ALSO, they made our kids' sundaes first and let them sit there while they cooked my husband's meal and by the time we got everything the kids' sundaes were melted and nasty looking. :(
Extremely disappointed in this Dairy Queen and I WILL be spreading the word for people to not go there. So if the owner happens to see this, it would be great if you could offer me something to change my mind about this place, but you probably don't care which is why your employees suck at their job.
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Marfadqsucks!!
March 9, 2010
Horrible customer service
This place just sucks completely!!! dont even bother calling, no one answers the phone!! bunch of kids that could care less for the service!! Dont bother going thru the drive thru as well, it will be a 40 mins wait! Someone please save this place, I just can't beleive there is no manager skills at this place, or no manager at all to supervise these employees!!!
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Ortimer
February 19, 2010
Staff hide in the back, laughing and goofing off while people are lined up to order
I eat at store number #4264 this store is located in Pulaski Va. at exit 101, off of interstate 81. The place was dirty and the staff hide in the back laughing and goofing off while people was lined up to order. I ordered a chicken basket and the gravey was just warmed milk. My wifes cheeseburger was burt. This is the worst place I have eat in for a really long time.
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Prov532
January 25, 2010
Unpleasant experience
We stopped at Dairy queen in Fort Morgan Co. christmas eve the only place open and waited in line (drive through window) for over 25 minutes to get 2 hamburgers. I know whey were busy but if I had known we would wait that long I would not have stopped. There was a gas station next door and we could have bought something there. We didn't even recieve the reciept for the food.
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Bartes
December 28, 2009
Nothing, but problems
I had the same problem with Dairy Queen in Minocqua WI, As the Wausau WI one, They RAN OUT of Kit-Kat Blizzard so I got M&M Blizzard. I will not be going to this Dairy Queen if they don't fix that Probolem.
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retired farmer
November 7, 2009
Poor service
On Saturday the seventh of November 2009, I and my family ordered food at this Dairy Queen at 1206pm we waited for forty one minutes only to be brought food for inshop eating which we had told them it was for carryout, when we arrived home which is approximately five minutes away, we found that the gravy containers didn't have a lids on either order of chicken strips.The gravy had spilled all over the french fries and the Texas toast runining them and they had to be fed to the dogs. The place is such a mess, the management made no effort to speed up the order, he was just taking new orders and there was only three service personnel working. I think Dairy Queen should investigate this store, I will never go back there again, I will go elsewhere to buy my food.
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