I simply cannot wait until my contract expires in March 2010. If I had longer to go I would pay the 300 or so just to send them down the road. In addition to boosting the volume to blast off levels for commercials in general and especially their own which I am sure they cut content to slip in for free, they are the most obtuse company I have ever come in contact with. The latest is that my CC expired for auto payment. I telephoned in a week and a half ago to change it and all was well. I keep getting stupid computer calls to update my card, EVERY DAY. I called in yesterday and the rep stated that the auto pay had to kick in for next month, paying for the two that I owe, and then it would stop. She tried to make the payment then and wanted my 3 digit security code again...I said that the guy I set it up with 10 days ago input the card and she should charge it from there...she states that she cannot. Every time I speak to these blockheads about the many problems I have had I tell them I am gone at contract's end...no one gives a crap.

Do not sign up with direct tv.
I did, i am sorry i ever did. I knew it was for two years. I recently canceled my service. and was told i have to pay 300.00 for early cancelation. I put my two years in, but I upgraded a box from standard to HD that adds two years. never was explained to me when I tried to order it.
Their service blows. they try to nickle and dime you for everything. stay the hell away from them.

DiercTV advertises special deals for new customers than requires the customer to send in a rebate form in order to get the special deal. They say the rebate form will be mailed with the first statement. I, however, did not recieved the rebate form with my first statement. When I called to inquire about it, I was told they would take care of it by phone. My next statement arrived, and no special deal and no rebate form. Called again and was td everything would be handled over the phone, that they'd discount $21.00 plus give me HD channels ($10.00) off my billings for 12 months. Next statement arrives, and no special deal, no rebate form, no discounts. Plus I get a letter stating the rebate time period has expired. I call a third time. Of course there's no record of any previous conversation. I explained all that has occured. Am told nothing can be done about rebate, but I would get $20.00 discount on next 12 month statements. What happened to the last reps. promise? How can I beleive this one. Why hasn't Congress passed a consumers rights bill for satillite/cable providers like they did for cel phones? These companies should not be allowed to conduct business this way.

Because we were moving and hadn't decided on a cable service, we put our service in "suspension" with Direct TV. Every month we received a credit. We began contacting them in January 2009 at which time we were told that we had a credit. Over the months, we were told four different stories, and most recently we were told that we owed $200 +. We were disconnected when we asked for a supervisor. We were also told that a supervisor would contact us within 24 hours .l.. that never happened.

Direct TV is the worst company you could ever have for service. Consider some other company which is reliable and doesn't jerk their customers around like they did us.

I believe you have done a story about Direct TV and their unlawful practices so I just wanted to tell you what I have just experienced with them. I signed up with direct TV at the end of April 2009 by calling 1-800-directtv after years with Comcast. My reason for signing was to bundle it with Verizon phone and internet for one monthly bill. It turns out that I have only a 5 degree window for the dish but they said that it would be fine and I was never told about a one year commitment.
Long story short after paying Verizon and Direct TV separately for May and June 2009 they finally had the two bills combined into one for July at $124.51 including taxes per month so I thought all was good but when my bill arrived for August 2009 it was for $218.46 claiming that they were getting the billing dates in sync which they already had in July, so I called them and now they claim that I have to have their service for two years and not one.
On July 24th 2009 they shut off my service and it was not restored until July 26th with any reason given because the bill was all paid through Verizon. The technician checked out the dish and said everything was fine but on the TV screen it said I did not subscribe to these channel which was every channel I could not get any station, so he made a call and they turned it back on.
When I called them about the increase in price they said it was to adjust the billing with Verizon which again they already had done but said it I wanted to cancel it would cost me an additional $400.00 dollars or I could have stars free for six months.
These guys are crooks and need to be stopped and I feel that they owe me a refund for all my time and trouble dealing with them and their deceptive practices.