I've been dealing tih dish network for about a year now. Within a year's period, I've had at least 6 outages with my satellite cable. This last time that I called in, one of the representatives tell me that they will have to "mail" me another cable box, in which it would take at least 5 days to get to me... I've had WAY too many inconveniences with these people. On top of all of this, I don't feel like a "valued" customer when I have to prepay for a movie or cable services. This is ridiculous. I've never had to go through this with other cable companies.

Infinity Dish advertises the following for Dish Network:
“Free Activation ($99 Value)”
“Free up to 6 Room Installation”
“Free HD for Life”
“Free Room 2 Room HD-DVR Upgrade ($6/mo DVR service fee applies)”

We called and asked very specific questions because we have 2 HD televisions. We wanted the “whole house” DVR service as advertised by their competition, and we made it very clear that that is what we wanted or the equivalent. We asked very specifically to verify free activation, if that was for 1 or for both televisions. We asked very specifically to very installation, if that was for 1 or for both televisions. We asked very specifically about the HD-DVR and if the $6 DVR service was total or for each television. We were told that the activiation, installation, and service fee would be for both televisions, with $3/month for the DVR service for 12 months, with the cost going to $7 per DVR per month after one year.

It was a different story when the installers arrived. The installation order was only for one HD DVR and for one standard television. There were 3 separate calls to Dish Network and Infinity Dish. The “best” offer to get what we thought we were already getting was to pay an additional $99 for activation and an additional $17 per month for the 2nd HD DVR. I consider this a serious breach in “truth in advertising”, and I can’t imagine how $17 additional per month translates to “Free HD for life”. I currently pay only $10.95 for HD DVR service with cable, and certainly do not intent to pay more when all of the Dish Network advertising claims state that they save you money over cable television. They are guilty of false advertising, and we were almost pressured into paying more.

Watch out for these people. DO NOT trust Infinity Dish or Dish Network.

dish network dropped FX network with no warning . As a paying customer I had no say in the way the it was handled. My attempts to complain about the situation fell on deaf ears. Now I have the hassle of switching satellite companies and I still ended up missing my favorite show, Sons of Anarchy.

I have learned my lesson the hard way with Dish Network. NEVER AGAIN, and I will be sure to refer anyone who comes into one of my Home Theater installation stores that by all means they should avoid Dish Network. Coming from DirecTV I had high expectations of Dish and they have let me down from day 1. The installation guy was a younger man who just seemed to have a slight chip on his shoulder. It was obvious that this was not his job of choice, but I blew that off because I know Dish sub-contracts installs like anyone else and it was not their fault. But after the install was complete I found that I had to run cables to two other locations, because the Dish company did not have exterior access to these rooms. Fine, kind of a bummer, but I would deal with it. Then it turns out the guy did not set-up the remotes or anything either so I had to call tech support and go through the set-up process for the dual mode. Within a week the first DVR takes a dump. Have to exchange and deal without service in mean time. Go through set-up again and within next couple months the second DVR fails. Once again without for a couple days of swapping that out, but Dish did take care of right away. The picture from DISH is poor compared to DirecTV, the HD channels appear to look no better then my old DirecTV standard channels did.

Well now on to the recent issue, Dish Network and FOX dispute has cost me my FX channel. That's kinda the straw that breaks the camel's back. I notice my FX not working and when I call customer support they give me the story of how FOX wants to raise the price and Dish does not agree and will not get bullied around by FOX and charge their customers more. Ok, fine, but my question back was is DirecTV having to raise their price? Because obviously they came to an agreement. At that point the CSR proceeded to repeat his little speech he must be reading. So I want to cancel my service and move on with life. Slight problem, $315 cancellation fee. So I ask calmly to speak with a manager to discuss this. The person is rude and flat out un-professional. I ask if there is someone else I could speak with, perhaps in a better mood and she tells me I can hang up and try my call again. WTF? Ok, now I'm done. I hung up and called DirecTV. They are coming Monday and I will have my FX back by Sons Of Anarchy. Dish Network can kiss my @ss, I will pay the $315 cancellation fee, and also cancel my business account, and get the support of many of my loyal customers to join this fight against Dish. They claim they will not let FOX "bully them around" but they can bully around their customers? In the Residential Customer Agreement contract section "I" of the first section it says they have the right to change programming, and rates and so on for their service at any time within your contract. Line 5 of that same section says "If a change affects you, we will notify you of such change and its effective date." No one was properly notified by Dish Network. They are in a complete Breach of Contract here.

I got 3 different answers from 3 different Dish network rep's involving installation of my HD satellite system.The last rep. from Dish told me that my rate would not increase.1 month later my bill had increased by $20.The next month it doubled.Dish Network is the worst satellite company i've had to deal with.I do not recommend them to anyone.I hope that they go out of business soon.Nearly 1200 complaints by 1 site alone, can't be all wrong.