After having Dish Network installed in our home for around two weeks and as we were downstairs the box in the upstairs bedroom caught fire. If we were not at home we more than likely lost evewrything we had. My wife and I both got minor burns to our hands as we unhooked it
i took it to the garage (which the door was open) and dumped the cats water and litter box on it to put it out. It not only burned our tv but other items as well as the smell removal and cleanong came in at around $2500 which Dish has refused to pay because they say some forgien object was in the box. Nothing could have been setting ontop of the box because there was an alarm clock there, we do have animals but none in that area or not enought ime from installation for any builtup of any kind. After Disn people came out it was noticed the installtion lacked a whole lot, wire laying inthe side yard, tools, including post hole digger, hammer, pliers, wrenchs and a half bag of concrete. But they contine to say nothing was their faulf. WATCH OUT!

TV Programming, that I am paying to watch, Contains an ever increasing amount of advertising, that I dont want to see!
One example of this was a Natl Geographic that program that showed the same commercial, Eleven (11) times during just one (1) show program: this was in addition to all of the other advertising during that period!

What can be done about this "Bombardment" of advertising that I dont want to see or listen to, and ever decreasing amount of the actual content of the program.

I am told by Dish Net, my supplier, that they "ARE NOT" responsible for the content of programming that they provide me with. If this denial of responsibility is true, WHO IS RESPONSIBLE?

We wanted the dish attached to the roof, but installer refused and put it off the back of the house.
Lo and behold, the leaves on the trees appeared, and our signal disappeared.
FOR OVER SEVEN WEEKS.
I called when the May bill came, after playing games, I was told I would be given a $50.00 credit towards the $70.00+ statement.
The next statement came. I was only given a credit of $44.95.
I called to ask for another credit as now it was going on two months.
In the meantime, the installer had come to move the dish, had problems, so left the thing in our garage on the floor for two weeks.
No ifs ands or buts, I would not be given another credit after trying to double talk to me.
I point blankly asked why they expect me to pay for a service they were not providing.
Got a bunch of s*** back.

DISH NETWORK CUSTOMER SERVICE SUCKS. TOTALLY.

I received a telephone call while I was at work on June 23, 2009. The message I received was that I was all set for hook-up of the Dish Network (everything was already paid for) and I just had to press the number 1 to confirm a time - The message said that I was also entitled to a $100.00 cash refund and I could get Disney Tickets also. I pressed the number one and was connected to a salesperson (Kevin) who asked me what I wanted to purchase. I explanined to him that I received the call about a hook up and wanted to know what time. He again asked me what I wanted to purchase. I told him I was called by Dish and told him what the message was. He in turn became very rude and told me that he did not care what the F***ing message said - did I want to buy the Dish package. I told him that he was calling a business and I did not appreciate the vulgar language and he slammed the telephone receiver down in my ear.
I am very upset by this call and the disgusting language that I had to be subjected to and I think you should stop with these misleading telephone calls. I have received other calls from the Dish Network at this telephone number and have repeatedly requested that this number be removed from the call list.

I think this reflects badly on your company that you have to resort to scam phone calls and rude salespeople.

Rosemary Callahan
860-283-8539
[email protected]

I was charged for two months on my first bill, which stated this was a one-time issue, and that all future charges would occur each month. However, in May I had two months deducted from my credit card account again...then had another charge to my account in June. WHY AM I BEING DOUBLE-BILLED AGAIN, AFTER BEING ASSURED THAT THIS WAS ONLY A ONE-TIME ISSUE?? THEN HAVING CHARGES DEDUCTED FROM MY ACCOUNT AGAIN FOR JUNE??? I've never been credited for the $90.00 in cash that I paid to the outside-contractors that installed my equipment...the first installer arrived with only one receiver and no HD cable (stating this was our responsibility, which was NEVER communicated to us prior to this time...he told me to not tell anyone that he was leaving the installation "as is", as this would get him into trouble, ) and also told me that I must pay $50.00 to have a second dish installed on the cottage on our property, since the buildings were too far apart (I had made it clear to the rep that we may require an additional dish for this reason, and paid a deposit up front for this second dish...the installer only brought ONE with him, so was not equipped to do the installation as ordered, requiring me to be home for a second installer the following day, which was EXTREMELY inconvenient!!) When the second installer showed up the next day, he also told me that Dish Network required an additional $100.00 for the second dish!! I told him to forget it, and that I'd like to have my original $50.00 that I had paid to the first installer returned. He offered to sell me one of "his own dishes", which he had in his van, for $40.00, which I agreed to, but neither work order reflects the cash transactions!! (I was told by the representatives that the installers had me speak with on their cell phones that they did not have access to my billing information, so could not charge my credit card...I am set up on an "auto pay" program, so still do not understand why all people I spoke with and saw were wearing the Dish Network logo, driving vans with Dish Network logos on the side, and the reps over the phone told me they represented Dish Network.) Since this is the case, I expect Dish Network to resolve this issue immediately, or I will seek legal retribution...also, I paid $318.00 as a deposit for ALL equipment, even though I was supposed to receive TWO receivers for free (as advertised on the website)...I had to pay for the second receiver (as it was not HD like the other one), AND had to pay these additional cash fees for the additional dish. This was NOT represented to me by the person taking my order over the phone, and would appear to be a fraudulent practice.<br />
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Two weeks later, I received a letter stating that due to my poor credit history, I was no longer eligible for any of the specials I had signed up for at the time I placed my order...however, this is why I was required to pay the $318.00 deposit, as well as being required to be set up as an "auto pay" customer. Unfortunately, this "auto pay" system is taking liberties with my money, which is unauthorized and illegal.<br />
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I expect to see credits made to my account immediately. I am also reporting Dish Network to a Complaints website, as I have noted that there are hundreds more people like me that are very dissatisfied with the "bait and switch" tactics and over-charging that is taking place. For Dish Network to respond with forwarding information of the retailer that is in my area is NOT acceptable...I began placing my order by going to the Dish Network's main website. If I was forwarded to a retailer/outside contractor, it was without my knowledge, and they are not supporting the advertised services that Dish Network publishes on their corporate website.<br />
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VERY, VERY BAD FORM, DISH NETWORK...I suggest you contact your retailers and the outside contractors you have representing your logo, as they are conducting fraudulent practices, and I will take this to court if necessary.<br />
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Thank you for your immediate attention to this matter. Please note, this is the third attempt to have these issues resolved, and there will be NO MORE opportunities for Dish Network to refund my money...that will be a court-0rder if I am not satisfied within the next billing cycle.