I was called by ER Solutions who left a very brief voicemail for me to return their call. When I returned their call, I was laughed at by the person handling the call and then told, "my system is down, I can't tell you what this call was in regards to" (lie). I asked what type of company they are, she replied with "ER Solutions." I asked what they did, and she told me she couldn't tell me because her computer was down. I thought that was fishy and rude. She told me to call back in a few minutes, and then said, "wait...hold on, " and then hung up on me.

I waited, and I called back five minutes later and reached a male representative. He said that the call was in regards to my cell phone bill totaling nearly $450! I found this "funny" as I was speaking to him FROM my cell phone (AT&T GoPhone) which, clearly, was not $450 behind! (AT&T GoPhone will not allow you to rack up charges without paying).

I told him that I only had the GoPhone. He asked me about another cell phone number to which I replied I had no idea what he was talking about. I explained to him...again...I only had the AT&T GoPhone. He said, "well you're tellin' me you don't owe this money, but I'm tellin' you...YOU DO." I told him, "and I'm telling you that the only cell phone I have is the GoPhone on which I am speaking and have been for the past two years!" He told me, "well then I guess you need to file a dispute, " and he hung up on me.

I contacted AT&T who told me that a regular cell phone service account had been opened in my name, a phone shipped to my address, but they didn't show the phone had ever been activated! I told them I didn't receive a phone at my address (which they read to me...and it was, indeed, my address). I told them that didn't they think it was kind of odd that I should have a cell phone, delivered to my address, but it had never been activated in the past three months that it racked up these charges??? They said they would investigate and contact ER Solutions.

Guess what...ER Solutions now calls my cell phone every 30 minutes...never leaves a voicemail...just calls. I answered it the first time they called, and they cut me off as I was explaining I had already spoken to AT&T with an investigation underway.

They will not stop calling me. I have called AT&T and told them to "handle it, " and they keep saying they have called ER Solutions already (obviously, they haven't).

I called and asked to speak to the person in charge of the Collection Calls, and I was put on hold for 20 minutes. No one ever answered (that's 20 minutes gone from my account!).

They really need to take a lesson in research and harassment.

Ms Tracy Russell keep calling me after written notice and being told over the phone. not to call on my per paid cell phone

A very rude person from a company called ER solutions call my home asking for my daughter, i told them she did not live here, they would have to contact her at her phone number, they wanted that number, i explained to them since i did not know who they were or what the company was about i would not give them her number, now or ever, they called me a liar, and a theif stealing money, they were talking to the mother of the person they were looking for i have heart health issues and they were screaming at me, i asked to speak to a supervioser i talked to a richard garza i am not sure he knew what a person was because from the moment he got onto the phone he called my daughter everything he could think of both cuss words and telling me that she was complete deadbeat, any mother would not be happy, i asked them to explain to me what it was about he said since i was just the assh*** mother that i could know nothing expect my daugther was going to be murdered because of the bill she owes, i have send this information to the local police and will be filling a compailent with bbb what they are doing is illeal what if my child does get murdered does that mean that collections agencies are going to start killing people who owe them money how is that going to get them there money if the client is dead

I recently had a debt with ER Solutions. I recieved many calls a day sometimes 7-8 from their representetives. These people are very rude and unproffesional. I paid my debt with them and requested a reciept for payment. They told me that is against company policy. I talked with a supervisor. She said three days for the reciept. It has been two weeks and no reciept. This is the worst company for debt collection. I feel sorry for those that have to deal with the harrassment from ER Solutions. Maybe some day they will figure out how to be proffessional and not so rude.

i am a grown woman and live on my own and apparently i have a debt and they thought it was ok to call my parents home number and harass them. I dont know how they got the number but i think it should be against the law to call a number that wasnt given to them for my billing issues. i am very aggervated with them because i havent heard any phone calls on my number.