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retyredin99
November 22, 2009
Worthless
I paid for a 3 year subscription and that was probably one of the worst investments that I ever made. Their "techs" know a little more than I do, and I DON'T KNOW MUCH. During my last contact with them I was having some problems with their "scans". When I "chatted" with one of the techs, he had me do a few things that caused my computer to totally CRASH. Couldn't get it to do a thing. As it turned out, they had me try reinstalling my operating system. Well, after 3 days and countless hours, I still don't have use of my computer. It's taken them a day to get back to me and then never responded to my emails explaining the problem, ever after they "escalated" me to their level 2 techs. On top of it all, they told me that I needed to install another program that cost me $60. What a bunch of crap. Even the "supervisor" has been of NO help. STAY AWAY
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J.R Smith
May 12, 2009
ErrorFix crash my computer, ask for refund, no reply
On April 7 I searched in Google and found this software that claimed would solve my auto shutup problem, then I downloaded and installed and scanned, then it asked me to pay the full version. After payment and repairing, my computer became even slower and then it stopped there. So I have to reboot my computer, but no signal. Then I took it to computer repair shop and that cost me another $120.
I have emailed them numorous of times to give me a reasonal explanation and a refund, they seem to ignore my request.
Do you know another other website where I can post this product and this company "PC Utilities Inc"? Be awear of this product. It will waste your time and money.
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