Experian Reviews
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Concerned
February 6, 2009
Who is watch dog here?
There are thousands upon thousands of complaints against Experian, yet nothing is happening. My husband who is a decorated military officer with 20 years in the A.F. can't get THEIR mistake fixed. They want us to pay them $15 to get one of their credit reports to dispute their mistake. They have a different person on our credit report. The person lives in Colorado, is 20 years younger than my husband and has a different SS#. I got this information from two other agencys. They informed me that I have to contact Experian, but that is IMPOSSIBLE..They wont accept other credit reports to dispute issues. How is this legal? Where are our government agencys that are supposed to protect the public from fraud? If this isn't fraud I don't know what it. Will this be the next Madoff scam?????
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November 29, 2008
False reporting
I have paid $14.95 per month for more than a year to access my Credit report when I want it. I now want to re-mortgage our house, I have a good interest rate available to me but you have a false judgement showing on my report. I have tried and tried and tried to dispute this error but your system it always down. I got so frustrated I cancelled my account with Experian and took one out with Equifax since you can access 3 reports with them at the same time for the same amount of money.
I looked on the other two reports and they do not show this judgement, it's only on Experian and wouldn't you know it, to be able to dispute it you have to pay Experian again for a new report. I guess you pay for the report and then find the dispute system in down again.
I'm tearing what little hair I have left out trying to resolve this issue. These credit companies seem to hold so much power over us. I have never had a bad debt in my entire life but I can't say the same for our children, but since they are grown why does their bad credit seem to always end up on my file????
I would never again pay monthly to gain access to these reports, it's a waste of time and money.
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October 14, 2008
Unauthorized billing
I went to freecreditreport.com expecting a credit report for leasing an apt. Before I even finished, I had to enter personal information. Once the credit card numbers were pulled up, I exited. The lovely Experian.com, a supposedly trusted name in credit reporting, has forwarded my credit card numbers to CIC*Triple Advantage, which has enrolled me in their great protection program. None of this was presented to me, or emailed to me.
I have yet to receive one email from this service that I am paying for. Nothing. I had not swiped my card, entered my card information, or authorized the charge. Please advise.
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August 27, 2008
freecreditreport.com
Freecreditreport.com is a scan hosted by none other than Experian (the credit reporting business) - my complaints are the same as ALL of the other complaints listed on this site.
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June 19, 2008
Fraudulent reporting practice
All of the credit bureaus have fraudulently reported delinquent accounts for apartment rental (Seville West Apt El Paso, TX), cell phone accounts (Qwest and AT&T) and cable television account (Time Warner Cable) under my social security number. Also, the bureaus have reported my address as those fraudulently list in the various delinquent accounts; where as, I have lived in the same place since 2001.
These negative reports are generated from fraudulent accounts in my name and in turn, cost me in higher interest rates for purchases of real estate and automobiles. Even though, I can factually prove my residence and provide evidence clearly supporting my non-involvement in procuring theses accounts, I continually receive bad credit reports.
At this time, I believe reporting by companies; collection agencies and credit bureaus create an endless cycle...one blaming the other for the fraudulent reports. Not one business involved in this verifies identification.
I have completed fraud alerts, filed police reports and use LifeLock and still negative use of my personal information continues.
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March 30, 2008
duped into believing this was free
I was told I could get my credit report for free. Then I was asked
for my credit card number for identification purposes. Then
there was about a thousand lines of terms & conditions from
sponsors & all that legal jargon which I don't even begin to
understand. I skipped thru all that stuff, (why go into all that
when my report is free, right?). So. I continued to submit
information because how could it matter if my report was going
to be free. I trusted them, (I can't remember the names of all
the scammers & didn't write everything down, why?, it's going
to be FREE!. ). Then I got to the part where it said $24.00 would
be taken out imediatly for some reason or other when I clicked on
the submit sign. Well, I didn't click on it & exited the site. I
thought it was all over & everything would be null & void.
Now I see that $14.95 has been charged to my credit card. I know
I'm not the smartest person with understanding things, but this
is clearly an offer which takes advantage of people like me. They
bait you with all this FREE crap & then take your money.
I understand they may have me legally, but far as I'm concerned, they're nothing but sneak thieves. Taking advantage
of people in this manner should warrent a jail sentence. They're
a very low form of people.
I'm hopeing there's something you can do about my situation &
put a stop to this for the sake of other not so educated people also.
With Respect,
David Jensen
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March 21, 2008
Misleading and unauthorized charges!
Due to Federal requirements Credit reporting agencies (who actually work for Credit Card Companies) were required to allow one free credit report. I checked my credit through http://annualcreditreport.com. TransUnion and Equifax were straightforward but Experian was complicated (and I believe intentionally confusing) and two weeks later I see a charge from them for $14.95 for a monthly 'service'. The entry looked like this:
POS DEBIT CIC*CE CREDIT REPORT 8003888725 CA Link to more information in a new browser window. $14.95.
I had no intent to sign up and am fairly savvy with Internet apps (I am an IT analyst for a living). This is obviously Experian's way to scam people out of money. I called to cancel: they tried to upsell me. I refused and am noting the time and date.
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September 20, 2007
Unauthorized charges
CIC*Triple Advanta 09/16 has charged my credit card with out my knowledge.
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February 24, 2007
Credit report is a rip off!
This company offers 3 bureau credit reports online but fails to deliver. Although my credit card was billed immediately, I was unable to access my report over 3-4 days. I was subsequently told I needed a "Private Access Code" to verify my identity, which could only be sent by US mail, although they managed to identify my credit card pretty quickly. Needless to say, this private access code did not work. This service is offered in conjunction with "CIC CreditExpert and LendingTree. Approximately ten days and two hours of phone conversations with all three parties later, they are unable to access my credit report. I asked for a refund, in writing, and was referred back to the same consumer helpline phone number. It seems their business plan is to discourage customers with so many obstacles that they simply abandon the $35 they have already been charged.
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