It seem like the feds could do something about Intelius robing money from my account.If I took money from someones account I would go to prison. On top of that they are hitting my account twice a month.You can tell that all levels of the opperation are common knowledge to employees, because of the tactics used by the CSRs and supervisors. I would also like to address the fact that my email received 5, 888 emails in 24 hours of contacting the office, I usually receive 8 or10 per week before I made contact about the Illegal withdraws.Any help or any actions I will join in.

I am very very very disappointed in this company.I did not get the results I expected on April 29th and asked for a refund.I called into customer service and asked for refund, all she did was offer me a free report.I then spoke to supervisor who was no help but then told me how they cant even pull up individual background checks but just everyone they can find in country with that name and you have an optipn for ss number but you they cant legally check with social security or do anything with it.The real kicker is she then told me there was another department in building that helps with employors screening potential employees, maybe this detailed report would help.She furthermore told me she WOULD refund my money if i paid for thier background check.This told me she knew I did not get what I paid for.So, she put me on hold, talked to guy in other office and said she explained to him what was going on, she hung up.As soon as she hung up he said there was nothing he could for me and he did not know what she told me.POOR CUSTOMER SERVICE and false advertising.I want my money back.

I signed up for one time use for .95 cents next thing i knew my account was getting charged 19.95 for some protection thing it over drafted my account three months in a row because i wasn't expecting it to come out because i never signed up for it so in the long run i got overdraft charges of 34.00 each month plus 8.00 a day in overdraft charges so i will never use them again i don't think its right how they can get away with charging people all this money and over drawing peoples accounts.

I have contacted you several times in the past about not charging my bank account for services that I do not use, and yet, you continue to do so. I want this stopped. I am a disabled veteran and cannot afford this, so Please stop charging me. I appreciate your coorporation in this matter.

Thanks,
Benny C. Lee

I applied to Intelius for a one time $1.95 name and address search. They offered a .95 sale price, which I too quickly clicked on not realizing I had signed on for a $19.95 per month (doubled) for both an ID protection plan and a Search service allowing me to search 100 people per month. I am an individual, not a business, would not be interested in such a thing.. This company comes out of Washington State./ I am writing a letter to Atty General of that state, to complain, and others should do the same. I have been charged $19.95 twice in March and twice in April 2010. Put an end to this scam. Dont use this company. be careful what you click on or "agree" to. I am told I will be refunded, I am waiting to see.