LA Fitness
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1 stars | | (235) |
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Category: Lifestyle
Contact Information 1402 SE Everett Mall Way #138, Everett, Washington, United States
Phone number: (425) 290-9351
lafitness.com
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LA Fitness Reviews
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Elmira
July 26, 2010
Treats their staff like dirt
LA Fitness likes to work their staff more than 8 hrs a day and one day off a week, but LA Fitness does NOT pay overtime! They get away with treating their employees like dirt, and they do not follow labor laws, no breaks, no lunches...just work 14 hours shifts and then don't get paid for it! WOW! If anyone is thinking of joining a third world gym go ahead! Only the big shots make their big bucks...the employees who work the gyms are treated like dirt! LA fitness is a nest of salesmen DO NOT GO THERE, unless you want to be harrassed!
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OLN
July 23, 2010
Run around when canceling. Inadequate equipment.
For at least 6 months to the last year, I have complained to management that there is never enough 10-12 pound handweights available. Generally there is one set of 10's and one set of 12's and they are being used. I have more weights at home than the gym has. So yhis said, I decided to cancel. This was a very big hassle. I was told I needed to mail a certified letter in order to not be charged monthly fees. they were not able to cancel over the phone or would not allow me to fax anything. Finally after multiple threats and informing them that they could not legally continue to charge my account, they relented and did cancel over the phone. Very bad business practice and unprofessional behavior.
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DarlinM
July 8, 2010
CANCELLATION POLICY
Me and my family joined the club here in Morrow GA sometime towards the end of last year. After 3 or so months we decided to cancel for personal reasons. I went to the club I signed up with to cancel and was told that it could not be done there but needed to fill out forms for each of us and mail it to a given address. I did as asked, placed all 3 forms for each of my family in the same envelope and mailed them.
You would think they would cancel all of us. But come to look at my bank statements 6 months, they are still charging for one membership. I called the gym to find out why this was continuing and was told that most likely they never received one of the cancellation. Remember all cancellations were in the same envelope. I was however told that this would be taken care of and I would not be charged any more. Come to look at my bank statement this month, I find more charges.
So here we go again. ..., I wander how many people have the same problem.
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Chino Resident
June 30, 2010
Dirty restrooms
For the last couple of months the restrooms at LA Fitness in Chino are unsanitary and unhealthy. The trash cans are full in the stalls and outside. The trash cans in the stalls are overflowing with female used products. The toilets are dirty. There are dirty paper towels all over the floor. Hair inside the sink. The whole locker room is completely disgusting. So they cut down the hours of the cleaning people... they don't know how to spend their money... they hire high tech DJs to play loud music while everyone that is working out has their IPOD full blast so they can't hear the DJs music.. makes no sense. Time to change to 24 Hour Fitness down the street.
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Justicel
June 29, 2010
Rude sales rep
Me and my wife went to the LA Fitness on June 13, 2010, located at:
DIAMOND BAR II
20801 GOLDEN SPRINGS DR.
DIAMOND BAR, CA 91789
(909) 595-0045
Sales Rep: Michael / Mike
Height: around 180cm
Characteristic: Tattoos on his left palm.
After a short while waiting, we were introduced by a salesman named “Michael”. He then brought us to his desk on the right (from the main door) and was asked to come in and join him, so we sat down facing him and the desk.
First he asked, “So what brings you here, you looking to get skinnier, or buff like Arnold?” We laughed a little, then I asked, “Just need to know your pricing so we know how much we are talking about.”
Then he mentioned that he needs to know what our intention is so he can set up a schedule and pricing and so on, so he went on and asked to my wife, “What’s your weight? How much are you planning to lose?” then my wife shortly answered, “Oh, I’m not sure about my weight, I haven’t looked recently.”
Then I whispered to her, “Do you want me to just ask how much so we know?” She nodded.
I asked Michael again, “We just need to know the pricing, because we are doing comparison between fitness clubs and doing some thinking”, then Michael said, “So you’ve went to other clubs and what are their pricing?” I then explained, “No, we haven’t gone to any other club, in fact, we are planning to go to the 24 Hour Fitness nearby and ask them the same question.”
Then he replied, “Why don’t you go there and check it out”.
Then we both nodded, went straight out the door, without looking back, thinking in our head,
“We’ll never go back to LA Fitness again.”
So Michael, here’s your letter of promotion, “Congrats, now everyone know what you said to LA Fitness potential customers.”
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Ado lydon
June 21, 2010
wont cancel my membership
I am unemployed at this time i joined la fitness to help me with my loss of employment, they told me i was signing up for 240.00 for 30 personal training sessions and that was one time payment then they started taking 240.00 every month i called and explained my case they point blank refused to help me, i am really strapped right now for money and would never have signed up for that payment, they are dishonest people to say the least so i have closed my account so they can no longer bleed me dry i am trying to survive in this hard economy without staving myself and my daughter they don't care about anything but there money and i am very disheartened with these people and wont let them send me to the poor house.
Sincerely
Adrienne
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RacG67
June 18, 2010
Rude employee
My friends and I play racquetball Wed. & Fri at 8 am in Escondido's LA fitness. The courts there are always in use by both men and women Mon. Wed & Fri.
Yesterday, for unknown reasons, the facility manager (housekeeping) decided that would be a good time to clean courts, and interrupted our use. (kicked us out)
She had just cleaned one court and had taken ours, now two courts were out of use.
As long as she has worked there and before, the courts are always in use by 8:00 am and vacant on Tues. and Thurs. mornings. Why does she need to clean on those days?
About a week before, the same employee came into the womens shower area and ordered everyone out immediately, because some service needed to be performed. She didn't give anyone a courtesy warning, like, "We need to perform some repairs, please be out in 15 minutes." (The facility manager's name is Sylvia)
I've documented instances where the same accumulation of trash has been left in the cup holders of the treadmills for up to three days.
Also, about three weeks ago, I let the front desk people know about a certain treadmill not working. It still hasn't been repaired.
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Dina Torres
June 16, 2010
Imposible of cancellation
I went in person to Cancel membership, we went out of the country and just got back and moved to another state. I was checking my bank acct and six months after they are still charging and off course they don't have anything on file saying that I went in person to cancel so they will not credit me. Imposible to CANCEL membership even if they say it is month to month.
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justiceleagueus1
June 13, 2010
Rude Remarks
Me and my wife went to the LA Fitness on June 13, 2010, located at:
DIAMOND BAR II
20801 GOLDEN SPRINGS DR.
DIAMOND BAR, CA 91789
(909) 595-0045
Sales Rep: Michael / Mike
Height: around 180cm
Characteristic: Tattoos on his left palm.
After a short while waiting, we were introduced by a salesman named “Michael”. He then brought us to his desk on the right (from the main door) and was asked to come in and join him, so we sat down facing him and the desk.
First he asked, “So what brings you here, you looking to get skinnier, or buff like Arnold?” We laughed a little, then I asked, “Just need to know your pricing so we know how much we are talking about.”
Then he mentioned that he needs to know what our intention is so he can set up a schedule and pricing and so on, so he went on and asked to my wife, “What’s your weight? How much are you planning to lose?” then my wife shortly answered, “Oh, I’m not sure about my weight, I haven’t looked recently.”
Then I whispered to her, “Do you want me to just ask how much so we know?” She nodded.
I asked Michael again, “We just need to know the pricing, because we are doing comparison between fitness clubs and doing some thinking”, then Michael said, “So you’ve went to other clubs and what are their pricing?” I then explained, “No, we haven’t gone to any other club, in fact, we are planning to go to the 24 Hour Fitness nearby and ask them the same question.”
Then he replied, “Why don’t you go there and check it out”.
Then we both nodded, went straight out the door, without looking back, thinking in our head,
“We’ll never go back to LA Fitness again.”
So Michael, here’s your letter of promotion, “Congrats, now everyone know what you said to LA Fitness potential customers.”
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Noiram
June 4, 2010
cancellation policy
Their cancellation policy is awful. You must print out a form but in order to print out a form, you must have your checking account number. It will not accept your membership I.D. It is all a ploy to postpone cancelling. The staff are not friendly and keep you holding when calling for information regarding cancelling your membership. I threatened them with the Better Business Bureau but they didn't seem to care.
I will never join that gym again. The place is dirty. The members are pigs and the showers are a disgrace.
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