"Consumer Reviews on Companies, Products and Services"

Microsoft

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Category: Services

Contact Information
District of Columbia, United States

Microsoft Reviews

lynn April 15, 2011
PRODUCT DEFECTIVE
I have purchased 2 X-BOX 360'S within the last 5 years. Both of them got the RED RING OF DEATH. The last one is 10 weeks outside of the warranty, and Microsoft will not do anything about it. It's evident that the X-Box has major flaws and Microsoft knows this. They will not stand behind the product they sell. I will not be buying another product from Microsoft!
FloydR April 15, 2011
fraudulant charges
For two months, charges of $9.99 have appear on my account. I have not purchased anything or requested anything, I have not even have internet access with my 360 for half that time! I want to know why these charges are there and want them removed and credited back to my account.
K3ny0n April 14, 2011
Automatic xbox live withdrawl
Microsoft taking £5.99 a month out of my bank account without authorisation, bearing in mind that it only cost £5.99 for 3 months!!! I've never known a company so greedy, they charge for absolutely everything. Do not deal with Microsoft, get a ps3 it's alot easy to fix problems you may have, and playstation network is free. Microsoft you disgust me and alot of other people. Pathetic.
Chrissy Bee March 20, 2011
Wrongfully Charged
I have a charge of $81.44 on my credit card account. I don't have any account with Microsoft. It says "XBOX Live"...I don't even own an XBOX. No idea how it happened but I need it removed ASAP. I have one that has been removed but need the second.
Sachin Ghalot March 5, 2011
Spam
from Microsoft Award Promo <[email protected]>
to
date Sat, Mar 5, 2011 at 9:24 AM
signed-by sbcglobal.net

Microsoft Award Team
Baley House, Har Road
Sutton, Greater London
SM1 4te United A Kingdom.
Batch: 12/25/0340


THE MICROSOFT COMPANY OFFICIAL PRIZE NOTIFICATION

We are pleased to inform you of the result of the just concluded annual final draws held on the (15 th February, 2011) by Microsoft Award Promtion, your email was among th 20 Lucky winners who won £ 500, 000.00each on the THE MICROSOFT COMPANY PROMOTION

However the results were released on the 20th February 2011 and your email was attached to ticket number (7PWYZ2006) and ballot number (BT:12052006/20 The online draws was conducted by a random selection of email addresses from an exclusive list of 29, 031 E-mail addresses of individuals and corporate bodies picked by an advanced automated random computer search from the internet. However, no tickets were sold but all email addresses were assigned to different ticket numbers for representation and privacy.

The selection process was carried out through random selection in our computerized email selection machine (TOPAZ) from a database of over 250, 000 email addresses drawn from all the continents of the world. This Lottery is approved by the British Gaming Board and also Licensed by the The International Association of Gaming Regulators (IAGR).This lottery is the 3rd of its kind and we intend to sensitize the public.

In other to claim your£500, 000.00 prize winning, which has been deposited in a designated bank. However, you will have to fill the form below and send it to the Promotion manager of THE MICROSOFT COMPANY for verification and then
your winning cheque of £ 5 00, 000.00 has already been written in your favour.

NAME:...
SEX:...
ADDRESS:...
EMAIL:...
PHONE:...
OCCUPATION:...
COMPANY:...
COUNTRY:...

AMOUNT WON...

Please you are adviced to complete the form and send it immediately to our Promotion manager through email or fax for prompt collection of your fund from the designated bank.

(CONTACT PROMOTION MANAGER)
Name: Mr. Garvin Walter
E mail : [email protected]


You are to keep all lotto information away from the general public especially your ticket number and ballot number. (This is important as a case of double claims will not be entertained).
.

Accept my hearty congratulations once again!

Yours faithfully,

Agent Mrs Rose Wood
Management
Brittany.Vanderheiden February 26, 2011
wrongfully charged
i went to check my online checking and found that i was charged $59.99 by CHKCARDMICROSOFT *XBBILL.XBCOMWAUS. i do not have any sort of account through microsoft so i do not know how this happened. i need it reversed asap
Keith S February 8, 2011
XBox scratches discs, makes them unplayable
For Christmas my son wanted an XBox 360 S, and Call of Duty Black Ops. He received both. We had been strictly a Nintendo family before then, and he has plenty of experience with game systems.

This morning he tells me that the Black Ops disc has a circular scratch on it and will not play.

This seems to be a known problem if you move the XBox while the disc is playing.

Only he did not move the system, it sits upright on our TV stand and will not lay flat, and with everything remote nowadays it wasn't accidently jerked down either.

So barely a month later and we have a $50 game that will not play anymore.

XBox support denied that there is any problem, and since it is a third-party game will not replace the disc.

Never had a problem with Nintendo.

Can't afford a new $50 disc every month!
ARUNMP12 February 8, 2011
fakemail
i got a mail showing that i had worn a cash price
Vivek mitra February 4, 2011
Lottery scam
Sir,
I received the mail from Microsoft that I have won 500.000.00 GBP. When I phoned the contact no., I had a conversation with a certain Terry Bledsoe telling me that I have won the the lottery. I am in a fix to decide whether it is a scam or not because it sounded pretty original. Here is the letter :
REF NO: YM/35447/XN
BATCH NO: YM/09102/XN

This is to inform you that your email has won a consolation prize of
&#321;500.000.00 (FIVE HUNDRED THOUSAND GREAT BRITISH POUNDS) in the
Microsoft Corporation EMAIL DRAW held today. kindly contact ourOversea
claims agent.

To file your claim, contact our Oversea claims agent:

...
Name:Mr Terry Bledsoe
EMAIL: [email protected]
TEL: +447466425683
...

FULL NAME: ...
ADDRESS: ...
OCCUPATION: ...
COUNTRY: ...
AMOUNT WON: ...
TELEPHONE: ...

Mrs Kelive Snook
Microsoft Award Promotion Coordinator).
And after that :
CLAIMS AND RELEASE DEPARTMENT.
Microsoft International Lottery
The Marina Offices, St Peters Yacht Basin,
Newcastle upon Tyne, NE6 1HX
England.

Attention: Winner,

RE: PENDING CLAIMS PROCESS COMPLETED


Congratulations once again on behalf of the International Lottery Board.

On Behalf of the Screening Committee of The International Lottery Board Payment Centre, I wish to formally announce to you that you have successfully passed the Email Screening and Verification Form Matching Test conducted for all online winners in your Category at the headquarters of the International Lottery. Endeavour to forward the below details to the bank for transfer:

Full Name:
Account Number:
Sort Code (If any):
Bank Name:
Phone Number:
Amount Won:
Country of Origin:

Hence you are therefore CLEARED and can now claim your winnings. You are required to contact our transfering bank for immediate transfer of your won funds to your nominated bank account. Below is the transfering bank details:

*********************************************
Direct On-line Wire Transfer.
Barclays Foreign Transfer Bank (United Kingdom)
Mr. Christopher Campbell (Account Officer)
Email: [email protected]
Tel: +447586609451
Fax: +447586609451
International funds transfer department
*********************************************

NOTE: YOU MUST CALL THE HELP DESK OF THE BARCLAYS FOREIGN TRANSFER UNIT AFTER SENDING AN EMAIL TO ENABLE THEM GIVE YOUR MAIL AN URGENT ATTENTION.

Also, be inform that the services that will be rendered by the transfering bank will be handled by you the Winner and not the Lottery Board, Which state that you will have to adhere to all instructions from this bank on how to finalize the final process.

Endeavour to get back to me with every information concerning your dealings with the transfering bank.

Regards

Mr. Terry Bledsoe
Claims & Release Department
Sjleonhart1175 February 2, 2011
Lemon
I am a hardcore gamer. I recently purchased a brand new redesigned Xbox 360 halo reach special edition system. Retail $399.99. I purchased it September 14 2010. Now five months later it has the red ring (or dot in this case) of death! Five months old!

I have purchased FIVE systems in total and have sent in three in for repair. For a total of EIGHT systems owned in less than six years. At $200-$400 a system this has cost me $1700 in new systems.

I purchased my first system in april of 2006, which I sent in for repair the following year for a casing defect which would jam the disc tray. They sent me a new one which I traded for in September of 2007 for a Halo 3 limited edition system. A year and a half later I had to replace that system because the dvd rom drive had burnt out.

I purchased a 60gb system and a year later traded that system in for a new arcade system and a 120gb hard drive. Less than a year later I had to send that system in because it suffered from the same casing defect as my first one. By which time the "new cooler, quieter" system had been released summer of 2010. In fall of 2010 Microsoft announced the release of the new Halo Reach limited edition system, in which I prepaid for from a local retailer.

I want Microsoft to fix these problems on their machine, and if they won't I am calling for an Official BOYCOTT of Microsoft's lemon game system.

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