Powersurfer(Reliance) have advertised and started a so called broadband connection which claims to be a 128 kbps connection, nowhere do they mention that it is shared in any way and if in fact it is they are unable or have not bothered to answer me regarding what average and minimum speed i can expect from this connection, as i understand if i have a 128 kbps connection the speed for downloading files should be in the 14-16 kbps speed range at least, i never see those kinds of speeds, the average speed ranges around 70-90 kbps for browsing and about 8-10kbps for download, their services regarding compensating consumers for any downtime is also questionable, because their actions for collecting fees is extremely prompt to the minute in fact but any connection losses and downtime is at the consumers own peril, god help him.When asked a wide variety of diferent responses is received from different people concerned with providing the internet service which are too innumerable and varied to mention here.

My Reliance No- 9883970810. this is prepaid No.
From 19.06.2010 daily Rs. 2 (two ) deduct from my ballance amount. & daily came un-wanted auto generated football result are come on my mobile.

i already complain about this to Reliance Customer care. they are daily inform that within next two days above problem will be solved, but it is not happen till now by them .

My complain nos is as below.
on 19.06.2010 - 129690016
on 22.06.10 - 129981632.

please solve that problem

I am using Reliance Mobile Phone services from almost an year. Now, the company has deactivated my sim . Their Customer Care Executive is saying it will be activated soon, but it is not activated till now, the incoming Facility is available but it is not getting recharged. The company has also deducted my balance. and it is zero. The Customer Care Executive didnot find any record of my no. in their database. Even after complaining so many times, my complain is not being addressrd.
The company still has to pay my previous amount (Security of converting no. from postpaid to prepaid)which i were told to be payed through cheque.
my alternate contact no. 9596965930

thanks


rahil gupta
address : 103 A/C partap Garh near city chowk jammu ( J & K)

mobile No. 9018110601

balance deduct from 8010855323 without any reason

I got my data card rchrgd with Rs 110, nd after 3 months i came across d nws dat 49 Rs has been deducted, without any proper reasons . I talked to customer care repres. but he was unable to satisfy me . Thats y i'm requesting u to handle this case with utmost care nd return my money as soon as possible. thanking u sir!