Last Sunday the 19th of April, I was at the Super Target on 2nd Street in Edmond, Oklahoma doing my weekly shopping like I do most weekends. The clerk had completely checked out all of items and I had paid using my debt card as payment. The debt machine that I used showed the message "Thank you..." upon completion of my transaction, however the clerks’ register became stuck and no receipt would run - it just sat there. Therefore the Manager finally came around to the lane we were using and informed me that I would need to completely check out again, even though it was clear that I had already paid and that transaction was completed. I had $200.00 worth of items in my cart. She proceeded to take everything back out of the cart and then the sacks and re-ring the items. During this process I asked her if I would be charged double during this proceed since I would be paying twice and she assured me repeatedly this would not happen. (30 minutes of my time wasted) -

Well, the next morning I checked my bank account online and sure enough - I had been charged twice. The original total of $147.10 and the second charge of $128.26 (She had discounted my original amount due to my complaints). I called the Edmond Target and asked for the Manager; I was connected to one. He informed me that they were experiencing problems with their registers and if I would come back to the store they would void my ticket and it would take no longer than 5 minutes. So that day - Monday after work, I walked up to the Target, went to Customer service as suggested - I explained the problem to the clerk at the counter, who call for a Manager- the manager came over after we went over what had happened on Sunday and she stated that she did remember that as well - she looked at me and left- no explanation of where she was going or any comment whatsoever. Then Another manager showed up - he was actually very helpful however when he tried to void my ticket item by item he was not allowed access to do this. When the clerk put me on the phone with the person at "headquarters" stated that he would not be allowed to do this, they felt strongly that my first debt card payment would not be credited to my account - only the next day it was. (50 minutes of my time wasted) -- I called my bank to verify this information and they confirmed that the monies had been paid to Target twice.

So, on Tuesday I called back, and spoke with yet another manager - he assured me he would get to the bottom of this and called me back. He did in fact call me back to let me know he was talking with the manager from the evening before and he was trying to figure out the solution. (10 minutes of my time wasted) -

Tuesday through Sunday I was doing volunteer work from 11:00 am to 9:00 pm everyday and unable to deal with this situation. During this time no one from Target called to advise me of the situation as promised. So on Monday, April 27, 2009 - 8 days after I last shopped at Target in Edmond I called back and spoke with yet still another manager, who informed me that I would need to dispute the charge with my bank. I asked her to have her supervisor return my call and he did. The Supervisor called me around 1:45 pm on Monday. He reaffirmed that I would need to dispute the charge with my bank. I did this after work on Monday - total time wasted today 40 minutes of my time - zero for Target - I did all the work.

I have wasted my time dealing with a problem that wasn't my own nor created by me and my money has been tied up for over 8 days. By the time the money is returned to my account it wil have been around 20 days according to my bank. I still do not have it back, it’s a good thing I have enough money so you can control part of it at your will.

My wife who is German went to a target store at the end of July 2007. She was solicited to open a Redcard account, thinking it was like a preferred or rewards card like at the supermarkets. She also thought she got a 10% discount and that the amount was charged to the bank card. This was in Phoenix AZ and we moved to Idaho at the beginning of September, and we had our mail forwarded for 6 months. We never received anything from Target, not even one letter or phone call until the end of March 2008 when they told us we owed them over 300 dollars. I paid the money, because these people are such scam artists, adding ridiculous amounts of money to the original 70 dollars every few weeks.

When you go to the Target Website you will find nothing about Customer Service. They are scammers. If we were not contacted it is because this unethical corporate giant waits months to contact you so that they can accumulate unheard of late fees and interest. They called us for the first time at the end of March. The lady from Jamaica that called me said that in fact they had only sent one letter (in September) and that this letter just returned to them on April 1, 2007. Absolutely amazing, I have never been late on a payment in my life and I felt like such a fool being ripped off by con artists. I explained that my wife was German, that we had never received anything from them...they just kind of laughed and basically said...too bad for you...its not our problem and we don't care if you ever shop Target again.This company probably makes more money from their credit card scams than from their retail store. They have not desire to help customers and if you do a search on their website for customer service or for customer relations you come up with a blank, because the words cannot be found by their own search tool on their website.

Please never never open any type of account with this unethical company. I can't imagine how many people they have ripped off. What kind of company only sends one letter and then never calls until your original purchase has increased with fees by 500%? Please shop anywhere but target. I think I will now cancel my Sears card as well, since these companies are now linked. I used to think of Sears as an ethical company, but if they are associated with this group of thieves, I wonder.

the thing is i love target. i have always had a nice time shopping and the employees have always helped with a smile. but with the way that times are everyone is cutting back. letting people go. but at this store it seems they are letting go of the wrong people. the ones who want to work and do their job. i went to target looking to find a few things. i went up to a lady and asked for help. her tag said maggie. she acted like she did not even want to give me the time of day let alone the help she was getting paid for. in the middle of asking for her help she waved me off and answered her walkie talkie. so i walked off to find some one who would help. before leaving the store. the same girl was yelling and getting rude with other employees. first of all customers come first, we are their form of a paycheck. we don't buy, they don't get paid. second if you have a problem with other employees, you take them off the floor. third you sure the heck don't talk to others that way, even if your they boss. and forth, if your getting paid to do a job, you work. you don't walk around like your getting paid to flip your blonde hair and act like little miss priss. i know how things should work. i have been in the retail industry for 33 years. and this does not work. i am to old for attidtude from people who think they can get paid for looking pretty.

I REC A STATEMENT FOR A PAYMENT DUE ON MARCH 1, I HAD TO CALL ABOUT REVERSING A CHARGE AND WAS TOLD THAT ANOTHER PAYMENT IS DUE BY MARCH 29. ALTHOUGH FEB. HAS 28 DAYS, I FELL AS THOUGH THEY SHOULD HAVE MADE SOME KIND OF ADJUSTMENT RE PAYMENT DUE. I HAVE NOT RECEIVED A NEW STATEMENT RE THE SECOND PYMT FOR MARCH. THIS IS HOW THEY WILL GET YOU FOR MORE FEES (LATE). I AM GLAD THAT I CALLED THEM OTHERWISE I WOULD NOT HAVE BEEN AWARE OF ANOTHER PYMT DUE. FORGET TRYING TO REACH SOMEONE ON THE CORPORATE SIDE, THERE ARE NO NUMBERS FOR CONSUMERS TO REACH ANYONE EXCEPT CUST. SERV. (3 CALLS WERE ANS. IN INDIA) I AM CUTTING MY CARD.

Three Go International tops I wanted were finally marked down to 30% off. Or so I thought. When I went to get rung up, the less-than-friendly cashier charged me full price for two of them and told me that they only mark down certain sizes. I asked to speak with a manager and she refused to listen to me.

I went to Guest Services and dealt with Krystal, who was equally rude and unwilling to hear my side of the story. She treated me like a liar when I insisted that there was a sign indicating that the items were all 30% off. She reiterated the fact that Target only marks down clothing of certain sizes and colors, depending on how well something sells. I have never heard of this ridiculous policy before. All the others stores I've went to mark down a certain item in all sizes and colors.
I have been a Target shopper for years, but in the past few years, especially at this Chicago South Loop store, I've received very bad customer service. I am no longer giving them my business. In an economy where money is tight, team members shouldn't display such negative attitudes and companies shouldn't have such ridiculous policies, as the consumer can easily go somewhere else where they are treated better. I was a big fan of the GO International lines at Target and was looking forward to the Alexander McQueen line in March, but they have permanently lost my business.