I PLACED A BOX IN THE MAIL BOX TO BE RETURNED TO SHIPPER. THE BOX IS LOST THERE IS NO INFO ON THIS BOX IT WAS SHIPPED A WEEK AGO MARCH 1ST.
UPS TRACKING# 1Z2301029098384303

USPS TRACKING # 9158901003013476614486

If enough disgruntled customers inform merchants whom they deal with that their not going to continue dealing with any of them who use UPS to deliver products and services by boycotting UPS then this should have a satisfactory effect on the UPS disposition of being unanswerable to complaints about their poor service. It seems the only way to affect their attitude is to affect their bottom line, which is a proven technique every time. If UPS starts losing big accounts with their merchants then they may start listening to complaints from individual customers who deal with those merchants.

UPS is a union style company that pays its employees well. Unfortunately, none of them deserve it because the service truly blows. One recent delivery experience I had was to have my package left down stairs by the mail boxes in the carport area of My 8 unit APT complex; unsigned for. I live upstairs in APT 4. Apparently the driver could'nt be bothered delivering the package to My door. Often times they never even knock or seek a signature, just dropping off a delivery somewhere outside for anyone to nab. Once I had a package delivered 5 miles away to the wrong address. Most recently, I had to return my laptop for warranty work, and the manufacturer sent me a shipping box UPS. Although they dont deliver on wk ends, including the usual turn around it should have been sent back out in 3 to 5 days. However, the first day the empty box arrived at the last minute around 7pm I had finally gone out to take care of some things so the driver did not leave the box for lack of a signature for an empty box. Day 2, same late day delivery after 6p so that I had no time to pack and return it to the depot. Effectively taking 3 days for what should have been a one day turn around. Having sent it 2 day air, it is now in the sixth day of delivery including dormant weekends and should arrive at the mfg with just a 10 day window before the work order was to expire. Thats 12 days just to get it back to the repair center if the work order is not already expired. Never mind the likely 6 day return window after repairs. Not including repair time, something like 18 days to 3 wks to get My pc back. Outrageous no doubt and I'm not even sure the order will not expire before the work gets done. No wonder people hate UPS delivery service. Your all probably cursing whenever you see those UPS commercials on TV.

You think UPS is bad? No, they are not bad... they have gone beyond what that word means. I have been in the distribution business for 7 years now and have been doing it for myself for 1 year now and as funny as it sounds, they have yet to get a package to me. When I was working for another company, I was introduced to UPS during their better moments but when the economy started dropping, so did their service. One fine day they woke up and ever since that day, they have been unforgiving. They first started to loose small packages. Then they got bigger. And god forbid they pay for anything they "loose". Ever since I went into business for myself, a year ago, I refused to use UPS but for some odd reason my vendors still use them. They send out the package. The package is in transit for about two days. The weather is bad...( this one is the best one yet because everytime they give me that excuse, I check the weather channel and funny weather is always good.). The package is delayed. The package is in transit again. The package makes it to the state where it should be. The package gets lost... That has been going on for about a year with them. All in that same order. I always have to go back to my vendor and reschedule another shipment. This is ridiculous. And their customer service... Oh god... God forbid you have to call them. They are just downright rude and unhelpful. And the customer is never right!! Take it from me. Even if you have to drive yourself to get your package or deliver your package... Its not worth the hassle with them.

UPS was supposed to deliver by 7th December 2010. Waited in three days, but there was no delivery by 8th December. Had to go out on 9th for two and a half hours during which time they attempted to deliver. In these days of easy electronic communication why can't UPS inform their customers of approximate delivery times so they can arrange to be at home?

UPS have no apparent concern for their customer's circumstances. It is as though it is now my fault for going out and I have to chase it all up. At the end of the day they are being paid to deliver the goods to their customer, not just call at their address.

In addition, I should not be the one to chase this up since UPS didn't advise me of the changed delivery date.

The company seems to think they simply have to call at the delivery address and not worry about actually delivering to the customer. UPS get paid for delivery to a customer and should make a much better attempt to achieve this.