"Consumer Reviews on Companies, Products and Services"

Walmart

5 stars
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4 stars
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3 stars
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2 stars
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1 stars
(603)
Category: Services

Contact Information
2050 n highway 78, Wylie, Texas, United States

Phone number: 9724297583

Walmart Reviews

Darnell Landry August 19, 2009
visa debt card
Both my son and daughter were given the cards as christmas gifts from my brother in law and we called the telephone # on the sticker to activace the cards. They tried several times to use the cards and were denied their transactions several times. I called the # and they wanted to charge to speak to a customer service person so I said no I would check with my brother in law to find out how to use it. I spoke with him and he couldnt understand what the problem was either. The cards were put on the side and never used each card had 25.00 on them. As I cleaned out some papers I discovered the cards once again and realized they expire this month 8/09 so I went on line to see the balance so they bring you through all this crap about they have to text you the balance which I find a crook because what if we did not have texting on our cell phones. They texted us back to tell us to register the cards whic I have done twice already. I resorted to calling the customer service # because I figured 2.00 for the call ok if the card expires they will loose it all. I finally get throug all automated mind you, I never spoke to one live person, the machine now tells me there is no money on one card and the other is over drawn by 9.00. These cards are a rip off the children never used the cards at all. Can you imagine the money these people are making off of people. If 1, 000, 000.00 by these cards and the same thing happens to them they have made 25, 000, 000.00. The card is a rip off the system they have is a rip off and the idea of this being legal is a rip off.. If anyone knows how to resolve this issue let me know please. 985-229-1993.
sifu berchtold August 18, 2009
can't use my card because it was given to me as a gift
i received a walmart money card as a gift and in order for me to use it i need a code off the receipt, the person who gave me the gift does not have the receipt any more, what do i do, walmart website is useless for getting help, the customer service people at walmart told me that they could not help either, what do i do ?
Patrick August 5, 2009
Awful place
I was waiting to pick up a cake that was to be done by 3 it was 15 after 3 and the cake wasnt even started 6-15-08.. She was standing their talking to a young boy ingoring that I was even there.. I was even trying to get her attention and when she finally gave me a minute of her time she told me i would have to hang on a minunte i am busy (hateful)!!! I left without even getting the cake I asked for a mgr. but one ever came!!! Its pretty bad that a company that is based on customer service is that unorganized that my cake wasnt even started and i had called two days in advance to get it and she couldnt even give me one minute of her time for a reasonable explanation why! I will never use walmart bakery again.
Ricky August 1, 2009
Terrible experience
She dragged my brand new clothes across the filthy conveyor belt, leaving skid marks even i asked her to pull them from the little carry basket. She says "Company policy" and continues to dirty up the new summer clothes. #2 Loose a validation ticket at Long Beach Wal*Mart and pay $8.00 even if you have a recipt showing your recent purchase. Even if you shop there all the time. If you don't have $8.00 in CASH You get to hold up traffic and let the parking attendant write down all your personal data, so you can get a check or money order via snail mail with 42 cent postage to the City of Long Beach. I'm done with Walmart. I'm getting a COSTCO card and shopping in Signal Hill!
barbara bruski July 31, 2009
credit card complaint
I had gotten a credit card from you about 4 years ago and my credit limit was $400. Last month i got a notice my limit was changed to $180. I would like to know why. I have used your card very wisely for gas and have always payed my bill on time. Is this how you compliment and good customer. Please come back with a good explenation on why I am being punished for paying my bill on time

Barbara
Jack July 30, 2009
Dissatisfied customer
First of all, I am in a wheel chair, my wife has to use the little electric scooters most all the time. Going in any of these stores is nothing more than a joke to begin with. All the supposed handy cap parking, yeah, right! I would swear to this. I have never seen more than maybe 1 out of 50 people that were some what handy capped, the rest, nothing but lazy.

That starts the day off good. So while in the store today, 8/15/07 Trying to get help was impossible, no sales people any where and this is a Saturday at around 6pm. You would have thought for sure they would have had help today.

Then on top of that, I could not reach most of the items I needed, so I had to wind up going with out, because of the pain I did not feel up to going back and forth to take that change some one just may be there. Not worth it for me.

Now for the main complaint for today. Ever since they turned this store into a so called super store, with some 30 registers, plus or minus, the store has seldom ever opened more than 10 that I have ever seen. And believe me, we spend a lot of time in that store, not to mention way to much money.

However, when we started to go through the check out there were a total of 3 register's opened and at least 8 people in each lane and adding more by the minute. So needless to say it took some time just to get through the lane to pay for all that stuff. They opened ONE lane during the whole time we were there. Big deal, when it takes them forever as it was.

And to make matters worse. My wife, as I said was using one of those electric carts and we were headed out to our van, (as we have done for the past umpteen years now), but this new guy stops us and says you cannot take that out the door. So we explained, or tried to that is, but he would have no part of it. So he made my wife take all those items out and some of them were awful heavy, (dog food, plus other such items as well). I cannot do anything to help so she has to do all that herself as it is. Our son is 3 and not much on the heavy lifting as of yet. So needless to say, I was not happy with walmart's check out, the personal were extremely rude today as well, then the guy at the door was the worst of all. I mean down right hateful. I am just sorry now that I did not get his name. I wish I would have gotten more than one name had I known they would be this bad today.

I am now to the point, after spending as much money as we do in that store, to just say heck with them and go back to Kmart, which I swore I would not do many years ago for similar reasons. So what is a person to do, we spend an average of at least 400.00 a month in that store, which is nothing to such a big company as Walmart. But to get treated like that, well there is just no reason for it. Especially when a store such as walmart advertises all this great customer services you will get when you walk into there store's. Sure, if you are from some country that does not speak english maybe, then it would not matter anyhow.

So needless to say, neither my wife or myself is very happy with this so called Super Walmart Store here in Flint, Michigan on Corunna Road.

One very dissatisfied customer now, providing I decide to stay a customer with them that is.

Thank you for nothing Walmart.

PS. Sorry I made this so long, but I wanted to get the whole story in here right. I do not want to make a mistake on what happened, so hang in there with me. Thank you.
Arnold July 29, 2009
Humiliation
Humiliated me when I complained and wanted my money back over a pair of $3.00 pair of nylon boxer shorts that fell apart when I washed them, they stated on the tag that they were washable. I was called a liar and the manager said, "that something else had happened to them"?
tinker1bell July 26, 2009
Bad Customer Service
My mother likes to shop. She likes to shop way too much and upon helping her clean her house recently I found eleven DVD's from Walmart (still in their original wrapping WITH the walmart stickers on them) that she had purchased and either had duplicates of or didn't really want. I tried to return the DVD's to Walmart. I didn't have a reciept and I have no idea if the items were purchased within the last 90 days or not so I can totally respect them not accepting the return. It was the way I was treated that really upset me. When I first went up to the customer service counter to make my return. The woman behind the counter looked at me and then with out speaking to me turned around and got on the phone to the electronics department and "wispered" in to the reciever to have someone come up and look at the DVD's to see if they were stolen! The lady from electronics arrived and "inspected" each DVD. You would have thought she was looking for a bomb, she might as well have got out her magnifying glass. Then the lady from electronics leaves and the women behind the counter says that they have to call over a manager. The manager arrives and tells me that they can't accept the return becuase I have no reciept and the items are too old, they don't carry them anymore. Yea Right! So I had to stand around and wait 15 min while the DVD's were inspected and I was being accused of stealing them, but oh, NOW the DVD's are too old and the store dosen't carry them anymore so I cant return them!
claudia williams July 22, 2009
service
I set up an account for my dad so he can use his computer in his nursing home. He has a message on his computer that says the account has not been paid so the internet service was shut off. The $9.95 is drafted automatically out of my account. If it has been stopped, I need to know why. Someone did contact him and ask him for some updated information on the account. He refers all calls to me since he has dementia, and I handle his business affairs. I did hear the recording of the phone call, but the person did not say what information was needed and where I should contact him so I do not know what to do now nor who to call.

My phone number is 706 322 8041. Please call so we can resolve this situation. My dad really misses his computer!

My name is Claudia Williams
My dad's name is Herschel Evans
Francis July 18, 2009
Thieves
Well, I guess it was my last trip to walmart, and the reason for it is that I never come out of that store happy, someone manages to tick me off. That friendly welcome has been gone and now they even check your back too, like you are a theif!! Never mind the cashiers, as they are mad at you for not giving them, their retirement packages!! Inside the store, either you can not find anyone to help you and if you find one person, then the answer is over there/this must be the last one, since it is not on the shelf!!

Today I asked the cashier, if I need to bring the dirt package here to pay or I can pay for it and then go get it? Well it it was the most stupidest question for her, as she wanted to know what kind of dirt it is, as if it is the sand or the garden soil? As she knew there were so many different kind of dirt for the price of $1.37. After telling her never mind, she just kept repeating. I was mad they way she kept telling me, and as I was leaving, she tells other cashier, that she just said have a nice day. I should talk about the other cashier that he is sitting on the side, and we were in line! I really did not have time to go back and see the manager for their rude behavior. Anyhow life goes on with or without walmart.

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